Account Manager

2 weeks ago

Cebu City, Philippines Coins.ph Full time

Account Manager - Local Payments (Cebu/Davao) Coins.ph Cebu, Central Visayas, Philippines Join the Pioneer Crypto Brand in the Philippines Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy‑to‑use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto‑based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. What you’ll do Identify, approach, and onboard new merchants across various industries in Cebu and/or Davao to use our payment solutions (e.g., POS terminals, QR payments, e‑wallets) Build and maintain strong relationships with existing merchants in your assigned area to drive usage, retention, and satisfaction Negotiate merchant discount rates (MDRs), commercial terms, and service agreements Collaborate closely with internal teams (product, tech, and operations) to ensure seamless onboarding and integration Act as the main point of contact for merchant inquiries, support, and issue escalations Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth within your territory Stay updated on industry trends, competitor activities, and customer needs in the local payments and fintech space What we expect from you Bachelor’s degree in Business or a related field 2–4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e‑commerce Proven experience in closing deals and managing a high‑volume portfolio Excellent communication, presentation, and negotiation skills Customer‑focused mindset with a strong drive to exceed targets and KPIs Self‑starter with strong organizational and time‑management abilities Ability to coordinate with international partners and stakeholders Proven track record of meeting or exceeding quotas and receiving positive customer feedback Can speak and understand Mandarin Chinese is a plus Benefits Meaningful collaborations – work cross‑functionally with other teams to implement solutions that improve and impact customer experience Scalable growth – be part of a fast‑growing organization that may expand its territories outside APAC, providing opportunities for career advancement A space for bright ideas – new ideas backed up by data are welcomed and can lead to meaningful changes We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Seniority level Not Applicable Employment type Full‑time Job function Sales and Business Development #J-18808-Ljbffr

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