
E-Commerce Operations Specialist
4 weeks ago
Overview
The Ecommerce Key Account Manager or eKAM is a leadership role that requires you to drive the sustainable growth of market leading brands across various eCommerce platforms and possibly its own website.
Responsibilities- Planning and Execution of Strategic eCommerce Plan
- Lead in designing a world-class, engaging, convincing and trust-building online customer experience which includes leading initiatives in content creation, product/brand launching, campaign participation, live commerce, chat, using the latest and most effective platform tools, and more.
- Monitoring and achievement of quantitative and qualitative KPI’s which includes but not limited to sales target achievement, eCommerce analytics, inventory analysis, and more.
- Provide mentorship and guidance to team-members and, whenever necessary, other colleagues in the company.
- Build trust with key decision makers of platforms and partners.
- Negotiate win-win agreements between NAVCO and other partners
- Collaborate and pursue synergies with other departments in the company to achieve common business objectives. Brainstorms with the marketing team regarding effective promotional campaigns that will help increase sales.
- College degree holder
- At least 1 to 3 years experience in eCommerce
- Proven experience as an eCommerce professional.
- Proven track record of achieving sales target
- Thorough understanding of our brands, products and our target market
- Well-organized and detail oriented
- Exceptional communication and writing skills
- Ability to make sales presentation deck
- Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
- Excellent writing, presentation and communication skills
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