Crm Integration Specialist
4 weeks ago
Overview
Crm Integration Specialist jobs in Makati
Location: Pasig City, National Capital Region
Salary: ₱ - ₱
Company: Megaxcess IT Solutions
Posted today
Job DescriptionThe Integration Management Specialist will play a key role in assisting with and increasingly automating SI processes, collaborating closely with data analysts, developers, database administrators, quality assurance analysts, and clients to ensure seamless integration experiences. A key aspect of this role involves understanding and working with API documentation and tools.
Responsibilities- Act as a helpful and reliable point of contact for integrating clients regarding technical integration matters.
- Participate in and support client meetings, including kick-offs, system walkthroughs, and coordination sessions, ensuring clear communication and understanding.
- Collaborate with internal IT, Business, and Compliance teams to facilitate the timely delivery of integration solutions aligned with client needs.
- Actively seek opportunities to improve and automate existing integration processes and workflows.
- Communicate the status of integration projects, including progress updates and any potential challenges, to clients and internal stakeholders.
- Prepare clear and concise reports on client integration status for various stakeholders.
- Assist in tracking and resolving client technical requests or escalated issues during and after integration.
- Continuously learn and develop expertise in systems, integration methods, and relevant technologies.
- Perform other related functions as assigned to support business needs and professional growth.
- Contribute to the onboarding of new team members by providing an overview of the team's function, structure, and place within the organization.
- API Familiarity: Foundational understanding of API concepts (REST, JSON, etc.) and the ability to read and interpret API documentation.
- API Tools Exposure: Some hands-on exposure to API tools like Postman for understanding, testing, or troubleshooting API functionality is required.
- Technical Aptitude: Ability to grasp technical concepts related to system integration, setup, and testing, and communicate them effectively.
- Client Interaction: Experience or aptitude for interacting professionally with clients or external partners in a technical context.
- Problem-Solving & Initiative: Proactive mindset towards learning and finding solutions with an interest in process improvement and automation.
- Organizational Skills: Strong organizational skills with the ability to manage multiple tasks, high attention to detail, and prioritization in a dynamic environment.
- Communication Skills: Excellent listening and comprehension abilities, with strong English verbal and written communication.
- Team Player: Collaborative spirit and willingness to work across departments.
- Industry Knowledge (Bonus): Familiarity with online casino systems or similar transactional platforms is an advantage but not required.
- Educational Background: Bachelor’s degree in a relevant technical field or equivalent practical experience; willingness to learn.
Full-time
Benefits- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Staff meals provided
Please note: This role is remote; however, candidates should be based locally in the Philippines to support onsite activities and comply with local labor laws.
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