Crm Integration Specialist

4 weeks ago

Marikina, Philippines Buscojobs Full time

Overview

Crm Integration Specialist jobs in Makati

Location: Pasig City, National Capital Region

Salary: ₱ - ₱

Company: Megaxcess IT Solutions

Posted today

Job Description

The Integration Management Specialist will play a key role in assisting with and increasingly automating SI processes, collaborating closely with data analysts, developers, database administrators, quality assurance analysts, and clients to ensure seamless integration experiences. A key aspect of this role involves understanding and working with API documentation and tools.

Responsibilities
  • Act as a helpful and reliable point of contact for integrating clients regarding technical integration matters.
  • Participate in and support client meetings, including kick-offs, system walkthroughs, and coordination sessions, ensuring clear communication and understanding.
  • Collaborate with internal IT, Business, and Compliance teams to facilitate the timely delivery of integration solutions aligned with client needs.
  • Actively seek opportunities to improve and automate existing integration processes and workflows.
  • Communicate the status of integration projects, including progress updates and any potential challenges, to clients and internal stakeholders.
  • Prepare clear and concise reports on client integration status for various stakeholders.
  • Assist in tracking and resolving client technical requests or escalated issues during and after integration.
  • Continuously learn and develop expertise in systems, integration methods, and relevant technologies.
  • Perform other related functions as assigned to support business needs and professional growth.
  • Contribute to the onboarding of new team members by providing an overview of the team's function, structure, and place within the organization.
Job Competencies / Specifications
  • API Familiarity: Foundational understanding of API concepts (REST, JSON, etc.) and the ability to read and interpret API documentation.
  • API Tools Exposure: Some hands-on exposure to API tools like Postman for understanding, testing, or troubleshooting API functionality is required.
  • Technical Aptitude: Ability to grasp technical concepts related to system integration, setup, and testing, and communicate them effectively.
  • Client Interaction: Experience or aptitude for interacting professionally with clients or external partners in a technical context.
  • Problem-Solving & Initiative: Proactive mindset towards learning and finding solutions with an interest in process improvement and automation.
  • Organizational Skills: Strong organizational skills with the ability to manage multiple tasks, high attention to detail, and prioritization in a dynamic environment.
  • Communication Skills: Excellent listening and comprehension abilities, with strong English verbal and written communication.
  • Team Player: Collaborative spirit and willingness to work across departments.
  • Industry Knowledge (Bonus): Familiarity with online casino systems or similar transactional platforms is an advantage but not required.
  • Educational Background: Bachelor’s degree in a relevant technical field or equivalent practical experience; willingness to learn.
Job Type

Full-time

Benefits
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Staff meals provided
Additional Details

Please note: This role is remote; however, candidates should be based locally in the Philippines to support onsite activities and comply with local labor laws.

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