Onboarding Specialist for US Client
4 weeks ago
Role: Onboarding Specialist
Core Responsibilities- Welcome and guide new clients through the onboarding process
- Set up software accounts and track progress and escalate to tech support when needed
- Be the first point of contact for new clients, answering questions and working with sales and customer relations
- Full-time, 40 hrs/week, Monday to Friday
- 8AM - 5PM or 1PM – 10PM (EST)
- Experience in onboarding and customer service
- Familiarity with the fintech industry
- Background in account management or executive assistance
- Confident on Zoom
- Exceptional written and verbal English (Not A1/A2)
- Professional workstation with webcam, noise-canceling headset, and stable internet (25mbps+)
- Tech-savvy mindset - comfortable with platforms like MetaTrader, Zoom, and CRM tools (training provided)
- 20-min online application
- Two rounds of 20-min client interviews
- $1,200 - $1,500
- Start Date = ASAP
Feel confident this role is for you? Apply here:
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Human Resources
- Industries: Staffing and Recruiting
Location: Makati, National Capital Region, Philippines
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