Onboarding Specialist for US Client

18 hours ago


Marikina, Philippines Talented Full time

Role: Onboarding Specialist

Core Responsibilities
  • Welcome and guide new clients through the onboarding process
  • Set up software accounts and track progress and escalate to tech support when needed
  • Be the first point of contact for new clients, answering questions and working with sales and customer relations
  • Full-time, 40 hrs/week, Monday to Friday
  • 8AM - 5PM or 1PM – 10PM (EST)
Nice to Haves
  • Experience in onboarding and customer service
  • Familiarity with the fintech industry
  • Background in account management or executive assistance
  • Confident on Zoom
Qualifications
  • Exceptional written and verbal English (Not A1/A2)
  • Professional workstation with webcam, noise-canceling headset, and stable internet (25mbps+)
  • Tech-savvy mindset - comfortable with platforms like MetaTrader, Zoom, and CRM tools (training provided)
Application Process
  • 20-min online application
  • Two rounds of 20-min client interviews
Contract Value
  • $1,200 - $1,500
  • Start Date = ASAP
How to Apply

Feel confident this role is for you? Apply here:

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Human Resources
  • Industries: Staffing and Recruiting

Location: Makati, National Capital Region, Philippines

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