Customer Master Data Management Supervisor

7 days ago


Las Piñas, Philippines SGS Full time
Customer Master Data Management Supervisor
  • Full-time

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Process

  • Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
  • First contact for issues escalation within B2C process (Customer Master Data)
  • Cooperation with Internal and External Audit
  • Performing B2C(Customer Master Data)controls
  • Advising other team members in terms of B2C (Customer Master Data) process matters
  • Introduce Improvements within B2C process(Customer Master Data)

Coordination :

  • Coordinate completion of B2C(Customer Master Data)processes
  • Distribute the workload and supervise the team in day-to-day operations
  • Managing HR Matters
  • Monitor the team performance
  • Resolve or escalate any process issues
    • Attend and lead team meetings
    • Prepare reports
    • Building relationship with the countries during day-to-day operations

Communication :

  • point of contact to the affiliates management
  • report to GBS manager
  • provide the guideline to the team based on the management decisions

Motivation :

  • Motivate team members
  • Listen to team member’s feedback and resolve or escalate any issues
  • Suggest and organize team building activities
  • Create a positive team environment

Profile:

  • Team player
  • Good organizational skills
  • Able to communicate information effectively
  • Be able to motivate team
  • Natural leadership skills
  • B2C (Customer Master Data) Process knowledge

Education:

  • Degree in Business, Finance and Accountancy and other similar courses

Experience:

  • 8 to 10 years of experience in Bill to Cash function
  • Focus on Customer Master Data Management
  • Relevant shared service migration and operating experiences.
  • Knowledge of Oracle Business Suiteand other ERP system is a plus but not required.
  • Good interpersonal and leadership skills

Based in Alabang, Muntinlupa, Philippines

#J-18808-Ljbffr

  • Las Piñas, National Capital Region, Philippines SGS Full time ₱900,000 - ₱1,200,000 per year

    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description ProcessAssuring high...


  • Las Piñas, National Capital Region, Philippines SGS Full time ₱2,000,000 - ₱2,500,000 per year

    Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionProcessAssuring high quality...


  • Las Piñas, National Capital Region, Philippines SGS Full time ₱900,000 - ₱1,200,000 per year

    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description ProcessAssuring high...


  • Las Piñas, National Capital Region, Philippines SGS Full time ₱2,000,000 - ₱2,500,000 per year

    Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionProcessAssuring high quality...

  • Store Supervisor

    4 days ago


    Las Piñas, National Capital Region, Philippines Davao Tuna Grill Fastfood Corporation Full time ₱144,000 - ₱600,000 per year

    Job description:Full job descriptionJob Summary:We are looking for an experienced and dedicated Store Supervisor to manage Seashack. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of the staff.To ensure success as a Store...

  • Store Supervisor

    4 days ago


    Las Piñas, National Capital Region, Philippines Seasalt Seafoods Corporation Full time ₱250,000 - ₱300,000 per year

    Full job descriptionJob Summary:We are looking for an experienced and dedicated Store Supervisor to manage Seashack. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of the staff.To ensure success as a Store Supervisor, you...


  • Las Piñas, National Capital Region, Philippines SGS Full time ₱900,000 - ₱1,200,000 per year

    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description Job DescriptionOversee...


  • Las Piñas, National Capital Region, Philippines SGS Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionJob DescriptionOversee the...

  • Quality Supervisor

    4 days ago


    Las Piñas, National Capital Region, Philippines TaskUs Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...


  • Las Piñas, Philippines mc2-laye bare Full time

    We are seeking a motivated and experienced Supervisor to oversee day-to-day operations and manage a team to ensure high performance and productivity. The ideal candidate will have strong leadership, problem-solving, and organizational skills to ensure smooth operations and meet company goals. Responsibilities Supervise and lead a team to meet company...