Customer Service Supervisor

2 weeks ago

Las Piñas, Philippines mc2-laye bare Full time

We are seeking a motivated and experienced Supervisor to oversee day-to-day operations and manage a team to ensure high performance and productivity. The ideal candidate will have strong leadership, problem-solving, and organizational skills to ensure smooth operations and meet company goals. Responsibilities Supervise and lead a team to meet company objectives and maintain high-quality standards. Assign tasks, monitor performance, and provide guidance and support to team members. Ensure employees follow company policies, safety regulations, and quality standards. Resolve issues and address employee concerns or conflicts in a timely manner. Conduct performance evaluations, provide feedback, and support employee development. Manage daily operations, including inventory, scheduling, and workflow. Assist in training new employees and ensure ongoing staff development. Maintain records and report on team performance, productivity, and goals. Collaborate with management to implement strategies for improvement and growth. Ensure a positive and productive work environment. Qualifications High school diploma or equivalent; a bachelor’s degree in business or related field preferred. Proven experience in a supervisory or leadership role. Strong communication, leadership, and interpersonal skills. Ability to motivate and manage a team effectively. Excellent problem-solving, organizational, and multitasking skills. Ability to handle conflicts and provide constructive feedback. Basic knowledge of Microsoft Office or relevant software. Flexibility to work various shifts, including evenings or weekends if necessary. #J-18808-Ljbffr

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