Outbound Sales Representative

6 days ago

Cebu City, Philippines IONOS Group Full time

We are seeking an experienced and results-driven Outbound Telesales Agent to join our team. The successful candidate will be responsible for making outbound calls to existing and/or potential customers to promote our products and services, build relationships, and drive sales growth.

The ideal candidate will have excellent communication and sales skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Research and Preparation: Research customers to understand their needs and pain points, and prepare for calls by reviewing customer data, product information, and sales scripts.
  • Outbound Calling: Make outbound calls to existing and potential customers to introduce our products and services, build relationships, and drive sales growth.
  • Communication and Sales: Utilize excellent communication and sales skills to engage with customers, understand their needs, and promote our products and services.
  • Handling Objections: Handle objections and concerns from customers in a professional and courteous manner, and provide solutions and alternatives to meet their needs.
  • Closing Sales: Close sales and finalize agreements with customers, ensuring that all necessary paperwork and documentation is completed accurately and efficiently.
  • Follow-up and Follow-through: Follow up with customers after calls to ensure that they are satisfied with our products and services, and to identify potential opportunities for further sales.
  • Data Entry and Administration: Accurately and efficiently enter customer data and sales information into our CRM system, and perform other administrative tasks as required.
  • Customer Experience: Deliver exceptional customer experiences through proactive and responsive communication, ensuring that customer needs are met and exceeded.
Requirements
  • Experience: Minimum 1-2 years of experience in telesales or a related field.
  • Skills:
    • Excellent communication and sales skills.
    • Strong work ethic and ability to work in a fast-paced environment.
    • Ability to handle objections and concerns from customers.
    • Strong organizational and time management skills.
    • Proficiency in CRM software and Microsoft Office.
  • Education: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred.
  • Certifications: None required, but certifications in sales or telemarketing may be an asset.
Job and Company Highlights
  • Competitive salary + bonuses + unlimited commission
  • Generous paid time off
  • Healthcare and Life Insurance coverage on day 1
  • Above industry standard company and statutory benefits
  • Monthly and Quarterly Engagement Activities
  • Work-Life Balance
  • Training and Development

If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity

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