Training Officer

5 days ago

Cebu City, Philippines Open Look Business Solutions Inc Full time

Job Title: Training Officer Job Summary: Design and deliver training programs on customer interactions, customer service techniques, retention strategies, and product knowledge. Conduct onboarding training for new hires, ensuring they understand company policies, procedures, and best practices. Develop training materials, including manuals, presentations, and e-learning modules. Monitor and assess trainees' progress through assessments, role-playing, and call evaluations. Provide ongoing coaching and refresher training to improve performance and meet business objectives. Stay updated on industry trends and incorporate best practices into training programs. Performance Support & Coaching: Listen to live and recorded calls to identify training needs and areas for improvement. Conduct one-on-one coaching sessions to help employees improve customer handling, retention techniques, and call resolution skills. Work closely with team leads and managers to address performance gaps and recommend training solutions. Track and analyze employee performance data to measure training effectiveness. Operational Training Support: Ensure employees are well-prepared to handle inbound calls related to new consumer enrollments, cancellations, password resets, product inquiries, identity authentication, and billing issues. Train teams on outbound call techniques to assist with affiliate sign-ups, agreement-generated leads, and new customer walkthroughs. Support the achievement of key performance goals, such as retention rates and outbound call targets, through effective training strategies. #J-18808-Ljbffr

  • Training and Development Officer

    3 weeks ago

    Sorsogon City, Philippines Midas Skill Training & Assessment Center Full time

    Overview Job Title: Training and Development Officer Responsible for designing, implementing, and evaluating training programs to enhance employee skills and performance. Responsibilities Designing, implementing, and evaluating training programs to enhance employee skills and performance. Qualifications Bachelor’s degree in Human Resources, Education, or...

  • Training Officer

    2 days ago

    Cebu City, Central Visayas, Philippines Open Look Business Solutions Full time ₱250,000 - ₱500,000 per year

    Job Title: Training OfficerJob Summary:We are seeking a Training Officer to develop, implement, and oversee training programs for our customer service teams. This role will focus on equipping employees with the skills and knowledge needed to handle calls effectively, improve customer retention, and enhance service quality. The ideal candidate will have...

  • Training Officer

    3 weeks ago

    Cebu City, Philippines The Coaching Space Full time

    Responsibilities Develop and deliver training programs for HR staff and employees. Assess training needs and design customized learning solutions. Facilitate workshops and seminars on HR best practices. Monitor and evaluate training effectiveness, providing feedback for improvement. Stay updated on HR trends and compliance regulations. Collaborate with...

  • Training Officer

    4 weeks ago

    Quezon City, Philippines Moldex Realty Full time

    Training Officer Company Description Moldex Realty is a leading pioneer in the country's real estate sector. Our company has a strong presence in the market through the development of quality residential subdivisions and condominiums. These properties are strategically located in the north, heart, and south of Manila, making them accessible and convenient...

  • Training Officer

    2 weeks ago

    Tarlac City, Central Luzon, Philippines Central Azucarera de Tarlac Full time ₱250,000 - ₱450,000 per year

    The Training Officer is responsible for the design, development, coordination, implementation, and evaluation of employee development and training initiatives across the organization. This role ensures that all training and development programs—ranging from management development to cadetship and succession planning—are aligned with organizational goals,...

  • Training Officer

    1 week ago

    Quezon City, National Capital Region, Philippines Moldex Realty Full time ₱300,000 - ₱600,000 per year

    Company DescriptionMoldex Realty is a leading pioneer in the country's real estate sector. Our company has a strong presence in the market through the development of quality residential subdivisions and condominiums. These properties are strategically located in the north, heart, and south of Manila, making them accessible and convenient for residents.Role...

  • Training Officer

    2 days ago

    HM Tower, W Geonzon St, Cebu City, Philippines PEO Consulting Limited Full time ₱50,000 per year

    Job title: Training OfficerAccount: Travel and Hospitality AccountWork Schedule: Shifting Schedule (Morning, Mid, Graveyard)Work Arrangement: Onsite (HM Tower, W Geonzon St, Cebu City) -Offers a relocation packageSalary Package : (up to 50,000)-Offers a relocation packageStart date: ASAPHeadcount: 1QUALIFICATIONS: At least two (2) years in college Flawless...

  • project development officer iii

    2 days ago

    Cebu City, Central Visayas, Philippines Department of Social Welfare and Development Field Officer VII - Government Full time ₱900,000 - ₱1,200,000 per year

    Prepares the design detailed plans, procurement request and other necessary documents relative to infrastructure projects, building maintenance and repair works;Prepares complete detailed engineering design, project proposals, detailed estimates, technical specifications, PERT/CPM/S—Curve and other documents necessary for bidding requirements and...

  • Training Officer

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Sunnies Inc. Full time

    Retail Training OfficerMandaluyong City, Metro ManilaGrow with Sunnies Inc. — and help others grow too.At Sunnies Inc., we're more than a lifestyle brand — we're a place where people and ideas thrive. We're looking for aRetail Training Officerwho will lead our training initiatives, from onboarding new hires to upskilling tenured staff, ensuring every...

  • Training Officer

    2 weeks ago

    Quezon City, Philippines Moldex Group of Companies Full time

    2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Assists in the development and implementation of Skills Enhancement Training Courses that aim to bridge diagnosed performance gap(s) Conducts Training Results Evaluation Assists the Assistant Training Manager in the development and...