Collection Specialist I

4 weeks ago

Metro Manila Philippines SupportNinja Full time

About the role Work Setup: Once a month onsite at The Sanctum, SM - North EDSA, QC Schedule:9PM - 6AM (Manila Time); Weekdays Equipment Provision: Company provided What does a day in the life as a Collection Specialist look like? Manage assigned AR portfolio Perform collection tasks based on Collection tactics defined in current organizational processes - Outbound call and email Respond to inquiries from internal and external customers Do a reconciliation of accounts or research on disputed AR Coordinate resolution of customer disputes Prepare or update tracking reports/notes in NetSuite What are the required qualifications for a Collection Specialist? Must have at least a year of experience in collecting from corporate customers Experience with various collection techniques is required Experience with NetSuite is a plus Proficiency in MS Excel Good working knowledge of Accounts Receivables (AR) Good understanding of Business to Business (B2B) collections concepts Ability to the manages volume of accounts and work independently Ability to prioritize tasks, manage multiple priorities and tight deadlines Proficient in using MS Excel Act with a high sense of urgency, proactive, self-starter adapts well to a fast-paced environment, and has a growth mindset. Good communication skills, both in spoken and written English Ninja Perks and Benefits Competitive compensation Adherence to government-mandated benefits Retirement Savings Program with Company Matching Life Insurance HMO on day 1 Paid time off, birthday leave Bonus and incentive plans Opportunities for skills training and personal and professional development Employee Referral Program Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja Are you ready? If you are interested, you can access your instant interview here: Visit our Facebook page to find out more: #J-18808-Ljbffr

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