Data Application Management Specialist

3 weeks ago

Manila, Philippines DXC Technology Full time

Data Application Management Specialist (Open for Fresh Graduate)

Role: Junior Application Management Specialist (Junior L1/L2 Support)

Overview

DXC Technology is a Fortune 500 Global IT Services Leader. We deliver mission critical IT services that transform global businesses. We invite you to accelerate your career and reimagine possibilities with DXC.

Responsibilities
  • Monitor batch jobs and perform initial investigation in case of failure
  • Prepare and send communications to stakeholders/users
  • Execute known workarounds and resolutions for issues encountered
  • Create tickets and escalate tickets to other support teams as needed
  • Manage and respond to chat support
  • Acknowledge and respond to emails from stakeholders/users
  • Execute routine requests
  • Trigger and facilitate calls to resolve issues as needed
Requirements
  • Bachelor\'s Degree in Computer Science or Engineering courses
Technical Skills
  • Data Visualization, Information Delivery, Dashboards and Reports - preferred
  • Data Integration, Extract-Transform-Load (ETL) - preferred
  • Databases, SQL - preferred
  • Data Warehouse and Business Intelligence (BI) concepts - preferred
  • Azure data platform and components - preferred
What awaits you in DXC
  • Health Insurance (HMO) for you and dependents upon hiring
  • Life Insurance coverage from day 1 of employment
  • 15 - 20 Days’ Vacation and 15 Days Sick Leave
  • Expanded maternity leave up to 120 days and Maternity Benefits
  • Expanded paternity leave up to 30 days
  • Non-Taxable Allowance (De-minimis)
  • Company-sponsored trainings upskilling, and certification
  • SMART First Working Arrangements
  • Healthy and Encouraging Work Environment
  • Recognition and Pay for Performance Culture
  • Supplemental Pay (Standby/Shift)
  • Retirement Program
  • Employee Assistance Program
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
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