Manager- ICT Product Development

6 days ago

Pateros, Philippines Globe Telecom Full time

Job Overview At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. The Product Development role is responsible for driving technical excellence and strategic product development across the Cyber Security/Cloud/BAS portfolios. Reporting to the Product Management Lead, this role oversees the entire product lifecycle, ensuring alignment with business objectives and product compliance with industry standards. Duties and Responsibilities Ensure products and services meet industry standards and technical specifications. Oversee the full lifecycle of the assigned ICT product portfolio, from conception to retirement, aligning them with overall B2B strategic goals and market needs. Manage and ensure accuracy of customer agreement templates; lead partner onboarding/offboarding and maintain strong partner relationships. Ensure the product portfolio meets required certifications and compliance standards, adapting to market and partner requirements. Drive planning, execution, and oversight of product development and enhancement projects. Define and refine product specifications and service levels to meet customer expectations and ensure successful design. Validate demand forecasts, support infrastructure development, and manage pricing and cost strategies based on market and competitive analysis. Implement product enhancements or expansions based on new technologies and customer feedback. Monitor and analyze product performance, preparing detailed reports for management and ensuring timely and accurate internal coordination. Requirements 2+ years proven experience in product management, preferably within the ICT/Telco industry. Proven track record of providing new and innovative solutions to enhance product lines and deep understanding of customer needs and behavior in the ICT space. Experience leveraging customer insights to drive product development and enhance user experience. Familiarity with research administration is a plus. Knowledge of advanced principles of Product Lifecycle Management, business management, marketing and project management. Familiarity with one or more industry frameworks: ITIL, TMFORUM Frameworx, COBIT, ISO 20000, ISO 27001, IFRS 15, IFRS 16. Ability to conduct market analysis and translate insights into actionable strategies. Strong analytical, problem‑solving, and decision‑making skills. Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels. Bachelor’s Degree in any related field. Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. #J-18808-Ljbffr

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