
Customer Success Associate
1 week ago
Overview Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all. We seek passionate, driven individuals to help us make it happen in a fast-paced, innovative environment. About Hive Health: Hive Health is on a mission to provide best-in-class health plans for small-to-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford, backed by global investors, and supported by a growing team, we’re revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time. About The Role As a Customer Success Associate within the Medical Operations team, you will interact with patients to address concerns and inquiries related to availing Hive Health plan benefits. You will also identify avenues for health plan policy improvements and develop enhancements for patient engagement. As a pioneering team member, you will collaborate with other functions to continually deliver user experience improvements and introduce best-in-class strategies and processes to provide an unparalleled healthcare experience for Filipinos. Responsibilities Respond to member concerns and support operations during business hours to deliver an extraordinary patient experience, with after-hours support as needed Solicit and incorporate customer feedback into the product development cycle Manage relationships with members and providers Support provider networks and medical operations as needed Develop and communicate customer insights to contribute to Hive’s overall strategy for a differentiated patient experience Qualifications Bachelor’s degree, preferably nursing or a related medical field At least 1 year of experience in customer success, accounts management, or related fields Creative, strategic, and proactive in problem solving and identifying opportunities Benefits Day 1 benefits for full-time employees — comprehensive healthcare coverage for you and your dependents, and paid time off from the start. Grow with us: mentorship, career development, and learning opportunities. Global connections: insights and support from top minds at Harvard, Stanford, and beyond. #J-18808-Ljbffr
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Customer Success Associate
2 weeks ago
Pasig, National Capital Region, Philippines Hive Health Full time ₱900,000 - ₱1,200,000 per yearReady to make an impact?At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you Hi We're Hive...
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Associate, Customer Success
6 days ago
Pasig, Philippines PDAX Full timeOverview PDAX Pasig, National Capital Region, Philippines. We are looking for a Customer Success Associate to handle day-to-day customer service activities, provide product and service information, assist customers with concerns, and resolve problems raised by customers. With superior customer service and excellent communication skills, you will manage...
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Associate, Customer Success
4 days ago
Pasig, Philippines PDAX Full timeAbout PDAX At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology. As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our...
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Associate, Customer Success
1 week ago
Pasig, National Capital Region, Philippines PDAX Full time ₱900,000 - ₱1,200,000 per yearAbout PDAXAt PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology.As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our...
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Customer Success Associate
4 weeks ago
Pasig, Philippines Snappr Full timeOverview Snappr Pasig, National Capital Region, Philippines As a Customer Success Associate, you will be challenged to provide amazing support to our customers and photographers worldwide. Your ability to solve concerns for both customers and photographers while delivering a seamless booking experience will fuel Snappr's growth and make it possible for...
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Customer Success Associate
4 weeks ago
Pasig, Philippines Iron Mountain Full timeOverview At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert,...
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Customer Success Manager
2 weeks ago
Pasig, Philippines Cyberbit Full timeCyberbit is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Cyberbit deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools...
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Customer Success Manager
4 weeks ago
Pasig, Philippines Acquire Intelligence Full timeAcquire BPO is an award-winning business process outsourcing provider serving some of the world’s largest brands. We operate contact centers and back-office services from offshore, nearshore, and onshore locations globally, including Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility,...
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Customer Success Specialist
1 week ago
Pasig, National Capital Region, Philippines Vector Solutions Full time ₱1,200,000 - ₱2,400,000 per yearVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.Our mission is to empower everyday heroes in the public, educational and commercial...
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Customer Success Specialist
6 days ago
Pasig, Philippines Vector Solutions Full timeVector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and commercial...