E-Commerce Administrative Assistant

3 weeks ago

Pampanga Philippines Buscojobs Full time

Job listings compiled for E commerce administrative assistant and Customer Service Representative roles in Porac, Clark, Pampanga area. The original content contains multiple postings with varying details. This refined description consolidates clear responsibilities and qualifications where provided, using allowed formatting and removing irrelevant boilerplate where feasible.

Job Listings Overview

Locations include Clark, Pampanga and SM Clark, Pampanga. Salaries range from approximately ₱18,000 to ₱30,000 monthly with various benefits. Several postings indicate virtual or onsite/hybrid processes, no final interview requirements, and opportunities for fresh graduates or those with minimal experience.

Job Description (Representative Responsibilities & Qualifications)

Responsibilities commonly listed across postings:

  • Handle customer inquiries via phone, email, and chat in a professional manner.
  • Provide accurate product/service information and resolve issues; maintain customer records accurately.
  • Process orders, handle returns, and assist with service-related needs.
  • Collaborate with team to ensure a positive customer experience and meeting service targets.
  • Engage with customers to ensure satisfaction and follow up as needed.
  • Document and update customer records; log and report issues to relevant teams.
  • Remain informed about products/services through ongoing training.

Typical Qualifications:

  • Excellent verbal and written communication in English.
  • Customer service orientation with problem-solving skills.
  • Computer literate and able to navigate multiple systems; basic tech proficiency.
  • Positive attitude, ability to stay calm under pressure.
  • Open to all educational backgrounds; on-site or virtual work as specified.
  • Willingness to work onsite in Clark, Pampanga where stated.

Typical Perks/Process Notes:

  • Virtual or streamlined hiring processes; some postings note no final interview.
  • Onsite work in Clark/SM Clark areas with potential for full-time placement.
  • HMO, government-mandated benefits, and career growth opportunities are mentioned in several postings.
Sample Responsibilities from Specific Postings
  • Coordinate orders with warehouse, confirm PO details with customers, and ensure timely delivery.
  • Maintain customer information sheets and ensure accuracy in invoicing and delivery records.
  • Support account management, including follow-ups and reporting account status to managers.
Additional Notes

Some postings indicate restrictions on applicants from certain regions. This refined description omits region-specific notices to focus on role responsibilities and qualifications. If a posting is expired or closed, it should be indicated in the original source; this summary does not mark expirations unless explicit phrases are present.

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