Online Sales Agent

3 weeks ago

Makati, Philippines Infinity Sports Intl Inc Full time

Responsibilities

  • Accurately process and fulfill online orders, ensuring all customer and shipping details are complete and correct.
  • Manage and regularly update product listings, pricing, and availability across online platforms.
  • Provide responsive and professional customer support via Facebook, WhatsApp, Viber, Telegram, and other communication channels.
  • Proactively reach out to potential B2B clients through Facebook, TikTok, and messaging apps to generate and convert leads.
  • Coordinate closely with the warehouse/logistics team to ensure timely dispatch and delivery.
  • Support promotional efforts, including content preparation, messaging, and customer follow-up during campaigns.
  • Monitor and analyze online sales performance and report insights to management.
  • Maintain sales records, track inquiries, and assist with administrative tasks related to online transactions.
Qualifications
  • Minimum of 1–2 years experience in e-commerce, digital sales, or online order processing.
  • Demonstrated ability to generate and engage B2B leads viaFacebook, TikTok, WhatsApp, Viber, and Telegram .
  • Strong communication skills, both written and verbal.
  • High attention to detail and excellent organizational skills.
  • Familiarity with online retail tools and digital platforms.
  • Proficient in MS Office or Google Workspace; knowledge of inventory/order tracking systems is an advantage.
  • Self-starter who can work independently and collaboratively in a fast-paced environment.
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