Vice President of Operations

Overview Get AI-powered advice on this job and more exclusive features. About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one idea to create a different breed of Business Processing Outsourcing (BPO). We understand that growth for partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees\' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in departments such as Total Rewards, Wellness, HR, and Diversity. We actively encourage internal mobility and professional growth at all stages of an employee\'s career within TaskUs. Join our team and experience our dedication to supporting People First. DEI: TaskUs believes innovation and higher performance come from people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to equal access to opportunities. If you need reasonable accommodations in the hiring process, please let us know. We invite you to explore TaskUs career opportunities and apply through the provided URL . TaskUs is proud to be an equal opportunity workplace and an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people-first culture thrives for the benefit of our employees, clients, services, and community. Responsibilities Provide management and oversight of all aspects of the business within your site; demonstrate a commitment to excellence and collaborate with senior leadership to meet company objectives. Closely monitor revenue margins and develop guidelines for personnel evaluations, staff advancement and redeployment. Collaborate across departments to build cross-functional relationships with departmental heads and management. Partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. Maximize client engagements and develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Develop strong relationships with outside partners, vendors, and advisors, as well as internal partners, including department supervisors and co-executives. Qualifications At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; make data-driven decisions; design and measure training & development programs and leverage latest technology to drive growth. People-first leadership style with strong communication, interpersonal and leadership skills. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Additional Information Req Id: R_2507_8885 Posted At: Mon Jul :00:00 GMT+0000 (Coordinated Universal Time) #J-18808-Ljbffr