Call Center Representative

6 days ago


Davao del Sur Philippines TalentLink Outsourcing Full time

Overview

Call Center Representative - Alorica Davao Site

TalentLink Outsourcing

Job Description Employee Recognition and Rewards

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits Insurance Health & Wellness Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH

  • Earn ₱18K up to ₱37K/monthly salary range
  • NO BPO experience needed – We’ll train you
  • College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME
  • 20% Night Differential
  • Paid Training & Incentives
  • 13th Month Pay
  • Vacation Leave / Personal Time Off PAID
  • Anniversary Bonus
  • Annual Performance Increase
  • WORK ONSITE with a professional & supportive team

English Language, Customer Service, Call Centre, Problem Solving, Team Player, Account Management, Technical Skills, Interpersonal Skills, Organizational Skills, Strong Work Ethic

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
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