SPL Call Center Representative
4 weeks ago
Join to apply for the SPL Call Center Representative role at UPS Position Summary: The Customer Service Rep is responsible for supporting all order management (SPLUS) in APAC. Main job is to process all orders and dispatch them to all APAC UPS warehouses for delivery to end consignee. This also includes return shipment or defective parts from customers, documentation process and updating proof of delivery to the system and to customers. Responsibilities Main responsibility is dispatching orders with the correct deadline time, parts in reserved status and alerting the concerned warehouse. Taking manual and live orders. Responsible for taking orders either via phone or email; info will be transferred to RTM for dispatch. Creating Commercial Invoice for international shipments. Answer inbound and outbound calls as well as assist customers who have specific inquiries on their orders. Responsible for maintaining the on‑time performance report. Responsible for any amendment on orders (e.g. delivery address, contact details, deadline) to meet the target SLA. Will have some specific tasks for the call center such as specialization of accounts/customers or added reporting modules. Job Details Seniority level: Entry level Employment type: Full‑time Job function: Other Industries: Truck Transportation Type of employee: Permanent Location: Pampanga, Central Luzon, Philippines UPS มุ่งมั่นที่จะทำให้ที่ทำงานเป็นที่ปราศจากการเลือกปฏิบัติ การล่วงละเมิด และการตอบโต้ #J-18808-Ljbffr
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SPL Call Center Representative Permanent
4 weeks ago
, Pampanga, Philippines UPS International General Services Co. Full timeJob Description Position Summary: The Customer Service Rep is responsible for supporting all order management (SPLUS) in APAC. Main job is to process all orders and dispatch them to all APAC UPS warehouses for delivery to end consignee. This also includes Return shipment or Defective parts from customers, documentation process and updating proof of delivery...
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Call Center
4 weeks ago
Pampanga, Philippines StackPH Full timeJob Description: We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction. Qualifications: - High School Graduate / SHS / College Level - With or without call center experience - Good communication skills (English and Filipino) - Willing to work...
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Call Center
2 weeks ago
Pampanga, Philippines StackPH Full timeJob Description: We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction. Qualifications: - High School Graduate / SHS / College Level - With or without call center experience - Good communication skills (English and Filipino) - Willing to work...
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Call Center
3 days ago
Pampanga, Philippines StackPH Full timeJob Description: We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction. Qualifications: - High School Graduate / SHS / College Level - With or without call center experience - Good communication skills (English and Filipino) - Willing to work...
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Call Center Representative
2 weeks ago
, , Philippines DIGITAL SMARTHANDS INC. Full timeJoin to apply for the Call Center Representative role at DIGITAL SMARTHANDS INC. Key Responsibilities Answer phone calls and handle customer inquiries promptly and professionally. Provide clerical assistance and process various requests via telephone, letter, fax, and e‑mail. Promote customer retention through service recovery strategies by explaining...
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CNX CEBU CALL CENTER AGENT
2 weeks ago
, Pampanga, Philippines GDV BUSINESS SERVICES CO. Full timeCNX CEBU CALL CENTER AGENT Company Information StackPH Verde Oro East Plaza Manila East RoadTaytay, Rizal1920Website: 2019, STACKph has been on a mission to empower businesses by connecting them with top talent and delivering innovative solutions for long‑term success. What started as a vision to simplify HR challenges has grown into a global partnership,...
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Wave 1: Call Center Hiring
4 weeks ago
Pampanga, Philippines Elite Netwoking Full timeDo you enjoy helping people and making their day a little easier? As our Call Center Representative, you'll be the go to person for our customers ready to answer questions, sort out issues, or just lend a friendly ear. You’ll make a real difference by making every caller feel heard and appreciated.
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Call Center Representative
4 weeks ago
, Davao Region, Philippines Metacom Careers Full timeJoin our dynamic team as a Customer Service Representative and make a difference in the BPO industry! What You’ll Do Assist customers with inquiries and provide essential information. Address customer concerns with professionalism and care. Keep accurate records of all interactions. What You Need At least High School Graduate (Old/New Curriculum). Open for...
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No Final Interview
2 weeks ago
Pampanga, Philippines ZNK Outsourcing Full timeVIRTUAL HIRING PROCESS We are looking for motivated and customer-focused Call Center Representatives to join our growing team. You will be responsible for handling customer inquiries, resolving issues, and providing excellent service through phone, email, or chat. The ideal candidate should have strong communication skills, patience, and a passion for...
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No Final Interview
2 weeks ago
Pampanga, Philippines ZNK Outsourcing Full timeVIRTUAL HIRING PROCESS We are looking for motivated and customer-focused Call Center Representatives to join our growing team. You will be responsible for handling customer inquiries, resolving issues, and providing excellent service through phone, email, or chat. The ideal candidate should have strong communication skills, patience, and a passion for...