Call Center Representative
3 hours ago
Join to apply for the Call Center Representative role at DIGITAL SMARTHANDS INC. Key Responsibilities Answer phone calls and handle customer inquiries promptly and professionally. Provide clerical assistance and process various requests via telephone, letter, fax, and e‑mail. Promote customer retention through service recovery strategies by explaining policy benefits, provisions, and settlement options. Maintain accurate records of customer interactions and transactions in the Tele Memo application, including inquiries, complaints, comments, and actions taken. Verify customer identities and adhere to SOX Controls. Perform other related duties as required and assigned. Qualifications Bilingual (English/Spanish) with at least 90% English proficiency required. High school diploma or GED. At least 1 year of experience in a call center or customer service role preferred. Computer literacy with proficiency in Microsoft Word, Excel, and Outlook, along with data entry experience. General math skills. Excellent written and verbal communication skills. Ability to effectively present information and respond to questions through all communication channels (phone, e‑mail, mail, fax). Strong prioritization and multitasking abilities. Quick learner with attention to detail and problem‑solving skills. Ability to interact effectively with a wide variety of people on various issues. Seniority level Associate Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr
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Call Center Representative
3 weeks ago
, Davao del Sur, Philippines WEANSWER CALL CENTER SERVICES Full timeJob Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...
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Call Center Representative
3 weeks ago
, , Philippines Med-Metrix, LLC Full timeJob Description Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix! Experience these exceptional benefits when you join Med-Metrix! Day 1 HMO with 2 of your...
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Call Center Representative
2 weeks ago
, Davao Region, Philippines Metacom Careers Full timeJoin our dynamic team as a Customer Service Representative and make a difference in the BPO industry! What You’ll Do Assist customers with inquiries and provide essential information. Address customer concerns with professionalism and care. Keep accurate records of all interactions. What You Need At least High School Graduate (Old/New Curriculum). Open for...
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SPL Call Center Representative
2 weeks ago
, Pampanga, Philippines UPS Full timeJoin to apply for the SPL Call Center Representative role at UPS Position Summary: The Customer Service Rep is responsible for supporting all order management (SPLUS) in APAC. Main job is to process all orders and dispatch them to all APAC UPS warehouses for delivery to end consignee. This also includes return shipment or defective parts from customers,...
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Call Center Supervisor
23 hours ago
Philippines - Clark Three West AeroPark Asurion Full time ₱1,200,000 - ₱2,400,000 per yearSupervisor, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from...
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Call Center Supervisor
3 days ago
Philippines - Clark Three West AeroPark Asurion Full time ₱1,200,000 - ₱2,400,000 per yearFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix...
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Senior Manager, Call Center Operations
2 weeks ago
, , Philippines Asurion Full timeThe Senior Manager, Call Center Operations will lead a team of Managers by providing them with direction, support, and career development.Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, and improve the performance of all clients and teams.Improve team member satisfaction by creating an...
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Call Center Representative
2 weeks ago
, Cagayan Valley, Philippines Lexie Staffing co. Full timeJob Description A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services. They serve as the first point of contact between the company and its customers, ensuring a positive experience through...
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Call Center Representative
2 weeks ago
, Ilocos Norte, Philippines Lexie Staffing co. Full timeJob Description A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services. They serve as the first point of contact between the company and its customers, ensuring a positive experience through...
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Call Center and Telesales
3 days ago
MacArthur Hwy, Marilao, Bulacan, Philippines Hooli Software Full time ₱20,000 - ₱50,000 per yearCompany Description Our founders are based in Silicon Valley, CA. We are a startup that has a good history of building cool, disruptive applications. We're currently looking for talented, passionate, and multi-dimensional IT resources. We like those who are intelligent, love solving problems and have a passion for developing and configuring applications.We...