Principal Technical Engagement Manager

4 weeks ago

Cainta, Philippines Cloudflare Full time

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that.

About the role

The Technical Enablement Manager (TEM) is responsible for driving the successful adoption and utilization of the company’s products or solutions by customers and partners.

The TEM works closely with customers, internal teams (such as product, engineering, and customer success), and external partners to identify and resolve technical challenges during the onboarding process.

Responsibilities:
  • Define and drive the China-focused technical enablement strategy, ensuring alignment with regional business objectives and global product roadmaps.
  • Serve as the highest-level escalation point for complex technical challenges related to network integration, compliance, and performance optimization in China.
  • Lead the design of customized deployment frameworks for enterprise clients, addressing unique requirements of China’s network ecosystem.
  • Establish deep technical partnerships with key China-based cloud providers, ISPs, and regulatory bodies.
  • Represent the company as a subject-matter expert on China’s networking landscape at industry events, whitepapers, and customer briefings.
Examples of desirable skills, knowledge and experience:
  • 12+ years in technical leadership roles with a focus on China’s network/cloud infrastructure.
  • Proven track record of enabling large-scale deployments in China.
  • Expertise in advanced networking, China’s regulatory environment, and local cloud ecosystems.
  • Bilingual executive presence (Mandarin & English) and mentorship ability.
Compensation

Compensation may be adjusted depending on work location.

  • For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $186,000 - $228,000.
  • For Bay Area based hires: Estimated annual salary of $220,000-$268,000.
Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.

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