Business Process Analyst

1 week ago

Makati, Philippines PST.AG Full time

We are seeking a part-time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Job Type: Contract
Contract length: 3 months (Possible extension)
Hours/Timezone: 20-40 hours a week / CEST
Work Location: Remote

Duties:

  • Process Modeling: Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). Identify and define required input/output documents within workflows.
  • Stakeholder Collaboration: Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation. Translate complex information into actionable and easy-to-understand process documents.
  • Knowledge Management: Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

Qualifications:

  • Bachelor's degree
  • Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
  • Familiarity with Wiki platforms such as Confluence or MediaWiki

Must Haves:

  • Certified proficiency in BPMN 2.0
  • Demonstrated experience documenting complex processes for senior leadership
  • Fluent English (C1+ level) – primary language for documentation
  • Ability to simplify and visualize complex workflows effectively
  • Detail-oriented approach to validating logical consistency in process documentation
  • Outstanding structured writing skills with high attention to clarity and precision

Nice To Have:

  • Experience with process automation tools (e.g., Camunda, Signavio or others)
  • Basic prompt engineering skills for AI-enhanced validation
  • Industry knowledge in IT, software, or data-driven sectors
  • Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders
Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

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