Salesforce Systems Administrator

1 week ago


Parañaque, Philippines DOXA Talent Full time

At DOXA, we are dedicated to connecting businesses with top‑tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly. About DOXA Our company fosters a vibrant and supportive team culture that prioritizes your happiness and well‑being, ensuring you thrive both personally and professionally. Role Overview We’re seeking a Salesforce Systems Administrator. This role is responsible for managing and enhancing AI‑driven functionalities within Salesforce, including Einstein features and GPT integrations. The role ensures data quality, user adoption, and security compliance. Location & Working Conditions Location: Philippines – Remote (only Philippine candidates allowed). Timezone: Monday to Friday, 8:00 AM – 5:00 PM Mountain Daylight Time (10:00 PM – 7:00 AM Philippine Standard Time). Contract: Full‑time. Qualifications Education: Bachelor’s degree in Information Systems, Computer Science, or related field. 3+ years of Salesforce administration experience. 1+ year working with AI or automation tools in Salesforce. Skills Proficient in Salesforce Administration (required). Experience with Einstein AI. Strong understanding of Salesforce administration. Experience with Flow Builder and Process Automation. Prompt engineering and testing skills for GPT models. Characteristics Excellent communication and stakeholder collaboration skills. Exceptional problem‑solving and troubleshooting skills with the ability to work unscripted. Ensures accuracy in configurations, testing, and documentation. Skilled in troubleshooting and optimizing workflows. Responsibilities Ensure employees actively use Salesforce AI features and provide training, support, and change management. Monitor AI models and outputs to ensure accuracy, reliability, and compliance, and refine prompts and workflows. Maintain clean, validated Salesforce data; collaborate with data owners to enforce standards and eliminate duplicates. Identify areas where automation can speed processes and reduce errors. Govern access to AI tools, ensuring responsible and secure use; partner with compliance to meet regulatory requirements. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr



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