Customer Success Engineer

4 weeks ago


Quezon City, Philippines Amici Water Systems Sales and Services Full time

Overview

Responds to customer inquiries and complaints by coordinating with the concerned personnel and/or departments and providing effective and efficient solutions.

Responsibilities
  • Ensures that all customer concerns are being communicated with the concerned personnel or departments for evaluation and proper action.
  • Keeps accurate records of correspondence with customers and internal personnel for future references.
  • Provides history, references and other documents needed for the investigation of customer concerns.
  • Creates reports regarding service, logistics, installation, preventive maintenance, testing and commissioning, etc., to initiate corrective and preventive actions.
Qualifications
  • Bachelor's Degree graduate of Mechanical Engineering
  • Must be a team player
  • Must have good communication (written and verbal) and interpersonal skills
  • Must have basic problem-solving skills
  • Must be able to work well under pressure
#J-18808-Ljbffr

  • Quezon City, Philippines Based on Scientia Inc. Full time

    Responsibilities Responds to customer inquiries and complaints by coordinating with the concerned personnel and/or departments and providing effective and efficient solutions. Ensures that all customer concerns are being communicated with the concerned personnel or departments for evaluation and proper action. Keeps accurate records of correspondence with...


  • Quezon City, National Capital Region, Philippines Thermovar Pipes Sales and Services Full time ₱900,000 - ₱1,200,000 per year

    Responds to customer inquiries and complaints by coordinating with the concerned personnel and/or departments and providing effective and efficient solutions.Duties and Responsibilities:Ensures that all customer concerns are being communicated with the concerned personnel or departments for evaluation and proper action.Keeps accurate records of...


  • Cebu City, Philippines Avepoint Full time

    About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their...

  • Customer Success

    2 weeks ago


    Quezon City, National Capital Region, Philippines Ramos Garcia and Associates Pty Ltd Full time ₱1,500,000 - ₱3,000,000 per year

    Customer Success & Digital Operations LeadAre you customer-obsessed? Are you tech-savvy? Do you thrive when building digital experiences that delight customers while scaling operations that drive business growth? If this is you, we want to know you.This isn't just a job—it's a mission. If you're ready to grow with us, we're ready for you.Customer focus and...


  • Quezon City, Philippines Versa Innovations Corp. Full time

    On-site - Quezon 3-5 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives Government Mandated Benefits 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays Insurance Health & Wellness Health Insurance, HMO Open Workspace ...


  • Quezon City, Philippines Instructure, Inc. Full time

    Overview At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative,...


  • Quezon City, Philippines SupportNinja Full time

    Work Setup: Hybrid at the Sanctum, SM - North EDSA, Quezon City (5-6 weeks onsite training) Schedule: Flexible, including night shift Start Date: ASAP What does a day in the life of a Customer Success Specialist look like? Respond to inbound account-related questions directly, blending support with light-touch CSM work Own a portfolio of SMB...


  • Quezon City, National Capital Region, Philippines RELX Full time ₱900,000 - ₱1,200,000 per year

    SummaryThe Customer Success team works closely with exhibitors and collaborates with various internal RX departments (including Sales, Marketing, Operations, etc) to ensure that our customers have the best experience at our events as possible.Exhibiting can be a complicated process and the Customer Success Executives work to make the process easier and...


  • Quezon City, Philippines MySigrid Full time

    MySigrid — Quezon City, National Capital Region, Philippines Customer Success Manager Location: Quezon City, National Capital Region, Philippines Overview The Customer Success Manager's primary duty is to ensure the needs of the client are understood and satisfied by working closely with the Executive Assistant. The Customer Success Manager is responsible...


  • Quezon City, Philippines Buscojobs Full time

    Overview Admin Support/Customer Success/Escalations Specialist Posted 378 days ago This is a remote position. Position Overview: As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus on...