Current jobs related to Workforce Capacity Planner - Quezon City - Manulife Insurance Malaysia

  • Workforce Capacity Planner

    2 weeks ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time ₱50,000 - ₱100,000 per year

    Work Set Up:Remote (might be required to work onsite at least once a month, preferably with Manila)Start Date:December 1, 2025Schedule:8pm-5am, M-F; Manila (can change based on business needs)TheWorkforce Capacity Planneris responsible for analyzing historical trends, forecasting future workforce requirements, and developing staffing models to maintain...

  • Workforce Capacity Planner

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time ₱1,500,000 - ₱3,000,000 per year

    As aWorkforce Capacity Planner/Schedulerin our back-office Workforce team, you will be responsible for analyzing historical data, trends and seasonality to forecast staffing needs accurately and ensuring our business operations are supported by optimal levels. As a key contributor to our mission of delivering exceptional service, the Capacity Planner/WF...

  • Workforce Capacity Planner

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Full time $60,000 - $80,000 per year

    As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing historical data, trends and seasonality to forecast staffing needs accurately and ensuring our business operations are supported by optimal levels. As a key contributor to our mission of delivering exceptional service, the Capacity Planner/WF...

  • Workforce Resource Capacity Planner

    7 days ago

    Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full time

    Job OverviewThe resource capacity planner is a workforce management role that is mainly responsible is to analyze, recommend and articulate staffing recommendations to operations heads through the evaluation of key drivers, such as AHT, attrition, shrinkage, occupancy and hiring trends. They are also required for providing expertise and support for new...

  • WFM Capacity Planner

    2 weeks ago

    Angeles City, Central Luzon, Philippines Studenthubng Full time ₱30,000 - ₱40,000 per year

    We are currently looking for a WFM Capacity Planner / WFM Planner with a solid background in excel and iexThis is A WFH SetupThis is a senior executive role and salary should be less than 50Kskills; WFM Planner, Excel, WFM System, WFM Tools, Workforce Management

  • Capacity Planner

    7 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time

    About the RoleAre you a BPO Workforce expert who loves diving into data and creating insights that drive results? We're looking for a Workforce Manager (Reporting & Analytics) who can lead a dynamic team, create meaningful reports, and partner with clients to make strategic workforce decisions.If you're passionate about analytics, forecasting, and people —...

  • Planner, Capacity Planning

    2 weeks ago

    Quezon City, National Capital Region, Philippines Darwinbox Full time ₱1,500,000 - ₱2,500,000 per year

    8F Tera Tower, Quezon City, National Capital Region, PhilippinesDepartmentCapacity PlanningJob posted onNov 25, 2025Employee TypeProbationaryExperience range (Years)3 years - 5 yearsGrow Beyond UR Job with URCCreate UR journey in a workplace where your growth goes beyond UR job. Thrive in an environment filled with fun, collaboration, and fulfillment as we...

  • Capacity Planner

    7 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time

    About the RoleAre you a BPO Workforce expert who loves diving into data and creating insights that drive results? We're looking for a Workforce Manager (Reporting & Analytics) who can lead a dynamic team, create meaningful reports, and partner with clients to make strategic workforce decisions.If you're passionate about analytics, forecasting, and people —...

  • Workforce Planner

    2 weeks ago

    PHL - Las Pinas City - Delivery site, Philippines TaskUs Full time ₱1,000,000 - ₱1,200,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Workforce Forecast Planner

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Full time $60,000 - $120,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

Workforce Capacity Planner

4 weeks ago

Quezon City, Philippines Manulife Insurance Malaysia Full time

***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***Workforce Capacity Planner page is loaded## Workforce Capacity Plannerlocations: Quezon City: Lapu Lapu City,time type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 30 novembre 2025 (Il reste 15 jours pour postuler)job requisition id: JR As a **Workforce Capacity Planner/Scheduler** in our back-office Workforce team, you will be responsible for analyzing historical data, trends and seasonality to forecast staffing needs accurately and ensuring our business operations are supported by optimal levels. As a key contributor to our mission of delivering exceptional service, the Capacity Planner/WF Scheduling Analyst will align resources effectively and efficiently, helping teams meet their strategic objectives. This position offers an opportunity for personal and professional growth within our organization that prioritizes innovation and collaboration.**Position Responsibilities:*** **Forecasting and Planning:** Analyze historical data and trends to forecast staffing requirements accurately and develop comprehensive workforce capacity plans and works closely with the operations to provide alignment in a data-driven organization.* **Data Analysis:** Monitor and analyze key performance indicators (KPIs) and metrics to identify trends and make data-driven recommendations for workforce optimization.* **Collaboration:** Work closely with department leaders to understand business needs and align workforce plans with strategic objectives.* **Continuous Improvement:** Identify opportunities for process improvements within workforce management and implement best practices to enhance efficiency.* **Scheduling:** (as needed) Create and manage employee schedules to ensure adequate coverage while optimizing productivity and minimizing labor costs.**Required Qualifications:*** Over one year of experience in Workforce (WF) organization, specializing in RTA, Scheduling, Forecasting, and Capacity Planning.* Proficient with Microsoft Office tools, particularly intermediate-level skills in Excel and spreadsheet management.* Knowledgeable in Workforce Optimization Techniques.* Skilled in Data and Reports Analysis.**Preferred Qualifications:*** Data Visualization* Basic Statistics and knowledge in metrics reporting* Basic Powerpoint and Sharepoint Skills* VBA/PowerBI/PowerApps not required but a plus* Time Management Skills***When you join our team:**** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybride#J-18808-Ljbffr