
Service Desk Analyst
19 hours ago
Technical Support Representative (Multiple Locations)
Locations: Makati, Taguig, Mandaluyong, Gratitude Inc. offices in the National Capital Region (Philippines). Posted today.
Overview
Our Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
Responsibilities- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
Full-time, Permanent
SalaryPhp22,000.00 - Php24,000.00 per month (varies by location)
Benefits- Flextime
- Paid training
- Pay raise
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
- HMO
- 8 hour shift
- Shift system
- Rotational shift (for some postings)
Always
Additional notes: Some listings reference on-site, remote work, or training specifics. See individual posting for exact requirements by location.
Be The First To KnowStay updated with the latest postings. This description consolidates multiple postings for clarity and does not alter original content intent.
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