Continuous Improvement Specialist

About Us*HelloConnect*HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

Overview Senior Continuous Improvement Specialist role at HelloConnect . Located in Manila, Philippines. Reports to the Associate Director, People Operations Excellence , Berlin, within the People Operations department and dotted line to the People SSC Lead in Manila. Responsibilities and duties Lead and facilitate continuous improvement projects to enhance...

Overview HelloConnect is a subsidiary of HelloFresh, founded to address challenges in customer care. Located in Manila, Philippines, we provide a service designed to scale, reduce costs, and improve service levels for high-growth companies. HelloFresh is a global leader in meal kits and grocery boxes, focused on high-quality, convenient, and sustainable...

Shift: EMEA Work Setup: Hybrid Requirements: Experience in program/project management, continuous improvement, or service transformationExperience using data tools (e.g., Excel, Power BI, Tableau) and/or service platforms (e.g., ServiceNow, BMC) Responsibilities: 1. Process Analysis and Improvement:Analyzing current processes, identifying inefficiencies, and...

Shift: EMEA Work Setup: Hybrid Requirements: Experience in program/project management, continuous improvement, or service transformationExperience using data tools (e.g., Excel, Power BI, Tableau) and/or service platforms (e.g., ServiceNow, BMC) Responsibilities: 1. Process Analysis and Improvement:Analyzing current processes, identifying inefficiencies, and...

Training, Communication & Engagement: Develop clear, audience-appropriate communications that support programme rollouts, process changes, and service updates.Facilitate training and knowledge-sharing sessions to help embed new ways of working, tools, or processes.Lead planning and coordinating team engagement activities (e.g. forums, town halls,...

TheRisk Specialist (Business Continuity Management)shall assist the Associate Director for BCM in ensuring business recovery, restoration and resumption plans and processes are in place to allow the organization to quickly respond to any business interruption throughout the company, its subsidiaries, and affiliates, in support of the Business Continuity...

About the role This is an exciting opportunity to join @Specialist' as a full-time Collection Specialist based in Taguig City, Metro Manila. As a key member of our Client Services team, you will play a vital role in maintaining our company's strong financial position by effectively managing and resolving outstanding client accounts. What you'll be doing ...

Senior Manager, Continuous Improvement (CI) Lead is part of Global Business Services (GBS) and reports to the Global Process Excellence Lead within Operational Excellence. As a key member of the Process Excellence function, the CI Lead will oversee a portfolio of projects and programs, driving process improvements that create measurable business impact. The...

About the role As a Training Specialist at @Specialist', you will be responsible for developing and delivering engaging training programs to upskill our employees. This is a full-time position based in Taguig City, Metro Manila, and you'll be joining our dedicated Human Resources & Recruitment team.What you'll be doingDesign and develop innovative training...