Talent Development Lead

Talent Development Lead, eCommerce & Digital Upskilling (Remote) Overview Ready to shape the future of eCommerce talent? Join a rapidly expanding leader in the eCommerce ecosystem and be part of a team that's truly making an impact. If you're passionate about fostering talent, building expertise, and cultivating a high-performance, continuous learning environment, this is your stage. What You'll Be Doing Crafting Learning Journeys: Design and implement engaging training programs for new hires, covering company culture, essential policies, and mastering our proprietary tools and software. Leading Engaging Sessions: Facilitate dynamic virtual training sessions via Zoom, using screen sharing and video collaboration to ensure maximum engagement and collaborative learning. Upskilling Our Team: Develop and deliver ongoing development opportunities to keep our current team members at the forefront of eCommerce trends and tools (Email Marketing, SEO, eCommerce Website management, Data Analytics/Reporting, and Customer Service). Guiding New Talent: Lead Onboarding Week, assess new agents' potential, and guide their readiness for success and advancement. Collaborating for Success: Partner with Team Leads to conduct performance evaluations, identify growth areas, and co-create personalized development plans. Personalized Coaching: Host one-on-one and group coaching sessions, focusing on advanced eCommerce specializations and practical problem-solving. Innovating Learning Content: Create and refine training materials, modules, and development plans that resonate with evolving needs. Mapping Career Paths: Define clear career pathways and skill matrices to help team members visualize and achieve long-term goals. What You Bring A minimum of 1-2 years' experience in a dedicated training, talent development, or coaching capacity. Bonus points for 1-2 years of virtual assistant or direct eCommerce operations experience. Solid understanding and practical experience in at least two core eCommerce pillars: SEO, Email Marketing, eCommerce Website tasks, or Data Analytics/Reporting. A genuine passion for the eCommerce industry and its dynamic best practices. Proficiency with Shopify and Klaviyo; familiarity with other Email Marketing, eCommerce, and Reporting tools is valued. Experience with Canva and learning platforms such as Trainual and Loom is a plus. Exceptional communication skills, both written and verbal, with the ability to simplify complex topics. Natural coach and planner, highly organized with attention to detail. Self-starter who inspires others, brings high energy and strong engagement to interactions. Comfortable with Gmail and Slack. Your Home Office Setup Own laptop or computer with at least an i5 processor or equivalent. Reliable internet connection (DSL, Cable, or Fiber); LAN preferred, 20 Mbps minimum. Beyond the Role: Perks & Benefits Permanent Remote Work—work from anywhere. Competitive pay with guaranteed annual reviews. Generous Paid Time Off. Comprehensive Health Insurance + Dental Coverage (includes a Monthly Health Stipend option). Performance bonuses based on KPIs. Team culture that values growth, accountability, and human connection. Why You'll Love Being Here Be Part of Something Big: Join a hyper-growth startup at the forefront of the eCommerce ecosystem with ample learning opportunities. Inspired Every Day: Work with a team dedicated to continuous improvement and pushing boundaries. A Truly Collaborative Spirit: Thrive in a positive environment where mutual growth and support are central. #J-18808-Ljbffr