GAIN Performance Digital Account Executive

We areGAIN – a creative-led, insight-driven company that blends data, tech, and creativity to create meaningful impact, with a workforce of 650 people worldwide.

This role will sit within the Performance Business Unit. We help brands show up in the right place, at the right time, to the right people, with data-driven campaigns. Whether it’s paid media, SEO, link building, or performance-driven creative, we build campaigns that actually perform — driving clicks, visibility, conversions, and real business growth.

Join us on this exciting journey.

We’re looking for a highly organised, enthusiastic Digital Account Executive to join our Account Management team and help drive success for our clients.

As a Digital Account Executive, you’ll support Account Managers and Directors in managing client accounts, ensuring seamless project execution, and delivering impactful digital marketing campaigns. This is a hands-on role where you’ll collaborate with cross-functional teams and build strong client relationships, while gaining exposure to a wide range of digital channels.

We are actively hiringindependent contractors based in the Philippine s, ready to take on meaningful, remote work with international clients. You might be a great fit for our network if you're a self-motivated professional who thrives in flexible work environments.

• Support the Account Management Team – Assist Account Directors/Managers in the day-to-day management of enterprise-level customers and multiple cross-channel digital strategies.
• Team Collaboration – Work closely with delivery teams (Paid Search, SEO, Links, Content, Digital PR, CRO, Social Media, Creative, Data & Analytics) to ensure seamless execution of client campaigns and projects.
• Managing Client Relationships – Liaise with clients to ensure requests are actioned accurately and efficiently; provide regular progress updates, arrange meetings, and proactively support clients.
• Performance Analysis & Reporting – Analyse and interpret campaign data to support client reporting, showcase the impact of campaign activity, identify trends and opportunities, and share fresh ideas to support continued client success.

Campaign & Customer Support

• Support Account Managers in the management and delivery of strategic digital marketing activity.
• Create and manage campaign outputs using established project management tools.
• Ensure tasks are delivered on time and on budget.
• Uphold consistently high standards across all processes, from brief to delivery.
• Set up schedules to ensure client meetings, reporting, and routine communications are delivered on time.
• Communicate regularly with clients to update them on campaign/project status, performance, and new opportunities.
• Provide proactive communication and timely responses to client queries or issues.
• Translate client requests into clear briefs for internal teams to ensure high-quality and timely delivery.
• Support in the creation and review of client reports and meeting presentations.
• Conduct quality control for all client-facing outputs.
• Proactively identify opportunities for upselling or expanding services.
• Build and maintain knowledge of vertical markets relevant to your clients.
• Ensure all customer details, budgets, scheduling, and other information are accurate and up to date in Productive and HubSpot .
• Log all quotes accurately in Productive .

Analytical & Technical

• Understand the features and benefits of all GAIN Performance products and services (and the wider Group) to promote them effectively to customers.
• Continuously develop knowledge of key digital marketing channels (Paid Search, SEO, Social, Web Design, etc.) that drive traffic and conversions for clients.
• Develop and maintain proficiency in key analytical and market intelligence tools (e.g., Google Analytics and third-party tools).
• Keep knowledge of the digital marketing industry up-to-date by networking, researching, and staying informed through blogs, news, and other sources.

Requirements

• Good knowledge of digital marketing services with a minimum of 1 year of experience in a digital marketing agency environment.
• Well organised with proven ability to multi-task.
• Excellent attention to detail.
• Strong oral and written communication skills.
• Good client management skills, with a proactive and professional character to build rapport with clients.
• Experience working as part of a team.
• Proficient in Microsoft Office, Google Analytics, and other analytics platforms.
• Working Hours & Time Zone Overlap
• Remote role, based in the Philippines
• Minimum 40 hours/week
• Must maintain at least 6 hours/day overlap with UK Time
• 100% Remote Work – Work from anywhere in the Philippines
• Flexible Hours – Own your time, work when you’re most productive but will require at least 6 hours UK time overlap
• Global Client Exposure – Work with top international brands and agencies
• Professional Growth – Collaborate with other sharp minds across digital strategy, content, and analytics
• Potential for Long-Term Hire – If it’s a great fit, we’re open to growing with you