Supply Chain And Customer Care Manager

Job 1 — Supply Chain And Customer Care Manager (Philippines)

Job Type: Full-time

Shift Schedule: Monday - Friday, 6:00 AM - 3:00 PM Philippines time

Work Location: Fully-remote (Work-from-Home)

Overview: Join Feedwell - Sydney's Leading Fresh Food Catering Company. Responsible for being the first point of contact for clients, helping place orders, exploring catering menus, and ensuring client needs are met with a focus on Australian business hours.

What You’ll Be Doing

• Answer customer calls and emails during Australian business hours
• Guide clients through catering options and recommend suitable menus
• Accurately place and modify orders using the internal system
• Resolve customer queries professionally and with a solutions-focused approach
• Liaise with the operations team in Sydney for timely deliveries
• Maintain up-to-date client records following internal processes

Why You’ll Love Working With Us

• 100% Remote – Work from the Philippines
• Day Shift – Australian business hours
• Supportive Team Environment and growth opportunities
• Voice matters; continuous improvement encouraged
• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG, and income tax after trial)
• HMO coverage after 3 months

What We’re Looking For

• Excellent English communication (spoken and written)
• At least 2 years in customer services supporting Australian accounts (call center or remote)
• At least 2 years supporting food service-related accounts
• Strong interpersonal skills and ability to guide customers
• Proactive, tech-savvy, able to work independently
• Proficiency in Google Workspace

Is This Role Right For You?

• 2-3 years in BPO; seeking long-term WFH
• Currently remote on night shift; seeking day shift
• Home office setup with reliable equipment and 50 Mbps internet

Note: This advertiser has chosen not to accept applicants from your region.

End of Job 1

Job 2 — Customer Service (Genpact, Process Associate, Customer Care)

Genpact is a global professional services firm. Inviting applications for the role of Process Associate, Customer Care.

Responsibilities

• Manage intermediary profiles and provide banking access setup/removal
• First interactions with intermediaries; maintain compliance

Qualifications

• Graduate from a recognized university
• Experience in processing roles with multiple systems
• Independent worker with strong problem-solving skills
• Proficiency in computer systems

Note: This advertiser has chosen not to accept applicants from your region.

End of Job 2

Job 3 — Customer Service Representative (Express Transport Hauling and Freight Services Inc.)

Location: Las Pinas City, Metro Manila (Full-time)

Overview: Provide exceptional support and maintain client relationships for a transportation and logistics company.

What You’ll Do

• Respond to inquiries via phone, email, and chat
• Resolve issues and maintain records
• Provide product/service information and collaborate cross-functionally
• Contribute to process improvements

What We’re Looking For

• Excellent communication; problem-solving skills
• Experience in customer service; transportation/logistics preferred
• Customer-focused with high-quality service

What We Offer

• Competitive salary and benefits

Note: This advertiser has chosen not to accept applicants from your region.

Job 4 — Customer Service / Remote (Various Roles)

Role 4 includes roles in remote customer service and technical support with various clients. Typical responsibilities include handling inquiries, troubleshooting, order management, and providing data-driven insights. Typical qualifications include 2-3 years in customer service or order management, familiarity with CRM tools, and strong communication skills.

Note: This advertiser has chosen not to accept applicants from your region.

Job 5 — Customer Service / Data Analytics (WS Audiology)

Overview: Role blends customer service with data analysis to support order fulfilment, billing, and returns. Use Power BI to analyze order/return trends, present dashboards, and drive improvements.

What You’ll Do

• Analyze order and return trends using Power BI
• Present dashboards and collaborate cross-functionally
• Manage order fulfilment and billing accuracy

What You’ll Bring

• 2-3 years in Supply Chain, Order Management, or Customer Service
• Power BI proficiency
• Strong cross-functional collaboration skills

About WS Audiology: Global hearing health company with 12,000 colleagues in 130 countries. Equal opportunity employer.

Note: This advertiser has chosen not to accept applicants from your region.

Job 6 — Inbound & Outbound Call Specialist (Global Offshore Solutions)

Salary: PHP 50,000 per month (incl. de minimis)

Role: Inbound & Outbound Call Specialist for plumbing services (remote).

Responsibilities

• Handle inbound/outbound calls, schedule jobs, updates
• Record interactions; support daily operations

Requirements

• 2+ years Australian-based call center experience

Benefits

• Health care after 3 months; 25 PTOs; growth opportunities

Note: This advertiser has chosen not to accept applicants from your region.

Job 7 — Customer Service / Lead Handling (Adel Call Center)

Overview: International lead handling and sales support for U.S. furniture industry clients. Focus on inbound/outbound calls, CRM, and KPI targets.

What You’ll Do

• Handle calls, schedule measurements/meetings, update CRM

Requirements

• Experience in furniture industry; strong phone sales skills
• CRM familiarity

What We Offer

• Remote work from the Philippines; base salary + bonuses; growth opportunities

Note: This advertiser has chosen not to accept applicants from your region.

Job 8 — Process Developer, Customer Care (Genpact)

Overview: Genpact role focusing on process development, customer care in banking context; equal opportunity employer.

What You’ll Do

• Deliver service across channels; manage intermediary profiles; set up system access
• Resolve complaints and ensure compliant experiences

Qualifications

• Recognized degree; processing experience; strong communication
• Preferred: attention to detail, multi-system experience

Note: This advertiser has chosen not to accept applicants from your region.

End of Refined Description

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