eCommerce Supply Chain Manager

Position Type: Full Time

Location: Philippines (Remote)

Schedule: Hours will be based on EST/PST time zone

About the Company

Our US-based client builds and scales successful eCommerce brands across Amazon, Walmart, Shopify, and other leading platforms. We thrive in fast-paced, growth-driven environments and are looking for talented individuals who want to make a measurable impact on our business.

About the Role

We are seeking an experienced Supply Chain Manager to oversee and optimize end-to-end operations across multiple retail and e-commerce channels, including Amazon (US), Walmart, Lowe's, Chewy, and Shopify. This role is critical in ensuring smooth procurement, efficient logistics, accurate inventory flow, and cost-effective replenishment strategies that drive the success of our fast-growing portfolio.

The ideal candidate has direct Amazon US operations experience, thrives in dynamic environments, and brings strong leadership and cross-functional collaboration skills.

Responsibilities

Logistics, Supplier & Cross-Team Coordination

• Manage global supplier relationships, purchase orders, and replenishment planning.
• Oversee international and domestic logistics (FTL, LTL, SPD) to 3PL warehouses and retailer fulfillment centers.
• Liaise with freight forwarders, customs brokers, and 3PLs to ensure smooth operations.
• Collaborate with Marketing and Data Analytics teams to align supply chain planning with promotions, launches, and forecasts

Inventory, Reporting & Cost Control

• Monitor inventory across Amazon, Walmart, Lowe's, Chewy, Shopify, and warehouse facilities, ensuring accurate data flow via APIs and OMS/ERP systems.
• Implement cost-saving replenishment strategies while maintaining optimal stock levels.
• Track and improve supply chain KPIs (lead times, fulfillment accuracy, cost efficiency).
• Identify opportunities for automation, integration, and process improvement.

Amazon, Compliance & Marketplace Operations

• Manage Amazon FBA/AWD and Walmart WFS shipments.
• Oversee Amazon compliance (hazmat documentation, restricted products, listing compliance).
• Conduct inventory quarantine checks and coordinate with warehouses on segregation.
• Submit ASNs to warehouses to ensure smooth inbound processing.
• Manage reimbursement processes for lost or damaged inventory.
• Maintain compliance to minimize risks of restrictions or account issues.

Product Launch Support:

• Plan inventory replenishments in advance of product launches to ensure strong day-one availability.
• Align launch timelines with internal teams to ensure supply chain readiness.
• Strategically distribute inventory across U.S. regions to qualify for 2-day Prime delivery nationwide.
• Create and manage GS1 barcodes for retail readiness and compliance.
• Monitor and adjust distribution strategies to balance inventory and maximize sales.

Competencies and Qualifications

Must-Have

• 5+ years of supply chain experience in e-commerce or retail distribution.
• Direct experience managing Amazon US operations (FBA, AWD, reimbursements, compliance, hazmat, ASNs).
• Proven success supporting product launches with strong replenishment and geographical distribution.
• Strong leadership skills.
• Expertise in multi-channel inventory management.
• Advanced Excel/Google Sheets skills (forecasting, pivot tables, cost analysis).
• Excellent communication and negotiation skills with suppliers, partners, and internal stakeholders.
• Ability to collaborate with marketing and analytics teams for data-driven planning.
• Must be available during U.S. business hours.

Why Join the Company?

You'll play a pivotal role in shaping the success of our eCommerce brands across major U.S. marketplaces. This is an opportunity to take ownership of critical supply chain operations, lead a team, support product launches, and ensure nationwide availability. If you thrive in dynamic environments and are passionate about building efficient supply chains, we'd love to hear from you.

Application Process

We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.

Job Type: Full-time

Pay: From Php50,000.00 per month

Benefits:

• Work from home

Application Question(s):

• Are you amenable to work on a full graveyard shift (US EST/PST)? *Required
• Expected Salary: *Required

Experience:

• eCommerce Supply Chain: 5 years (Preferred)
• Amazon: 2 years (Preferred)

Work Location: Remote