Contract Administration Specialist

4 weeks ago

Metro Manila Philippines Domain Full time

Overview

Join to apply for the Contract Administration Specialist role at Domain.

The Role

As a Contract Administration Specialist, you’ll act as the key link between clients and internal teams, ensuring our platform meets customer needs. Your focus will be on accurately and efficiently tagging contracts with precision, prioritizing urgent submissions, minimizing errors, and meeting daily processing goals. This role suits someone detail-oriented, customer-focused, and skilled at managing a high volume of contracts within the platform.

What You'll Be Doing
  • Accurately tag contracts with speed and precision.
  • Prioritize and promptly process urgent contracts.
  • Collaborate with RTA CX teams to resolve complex enquiries.
  • Minimize errors and meet daily contract processing targets.
  • Clear the dashboard daily, prioritizing urgent contracts if needed.
About You / Qualifications
  • Bachelor\'s Degree or equivalent
  • 1-2 years of experience in customer service or related roles
  • Strong attention to detail with high data-entry accuracy
  • Able to work under tight deadlines and pressure
  • Software knowledge (Zendesk) is an advantage but not required
Benefits & Perks
  • Hybrid work setup for work-life balance
  • Discount programs (e.g., Perkbox) for healthcare, entertainment, food, utilities, and more
  • Learning opportunities via LinkedIn Learning
  • Employee Assistance Program for mental health support
  • Ongoing opportunities to learn and grow
What’s Next?

One of our talent partners will review your application and contact you if there’s a good match. Apply now

We’re committed to an inclusive, diverse, and supportive workplace. We welcome applications from all people regardless of age, gender, orientation, ethnicity, cultural background or disability. If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Customer Service and Management
Industries
  • Software Development and Real Estate

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