SALES Account

2 weeks ago

Quezon City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

About the role As a Sales Representative (Non-voice) at Talent Outsourcing Channel Solutions', you will be responsible for providing exceptional customer service and driving sales through non-voice channels. This is a full-time role based in Bridgetowne, Quezon City Metro Manila, offering the opportunity to work in a dynamic and collaborative environment. What you'll be doing Respond to customer inquiries and requests via email, chat, and other non-voice channels Process customer orders and handle product-related queries Upsell and cross-sell products and services to enhance the customer experience Provide timely and accurate information to customers Collaborate with the sales and marketing teams to identify and implement strategies to improve customer satisfaction and drive sales Maintain detailed records of customer interactions and activities Continuously learn about the company's products and services to provide the best possible advice to customers What we're looking for High school diploma or equivalent Atleast 6 mos. BPO experience in a customer service or sales role, preferably in a call centre or e-commerce environment Excellent written and verbal communication skills in English Strong problem-solving and critical thinking abilities Ability to work effectively in a team and independently Proficient in using computer software, including MS Office and customer relationship management (CRM) tools Passion for delivering exceptional customer service and achieving sales targets What we offer At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a supportive and rewarding work environment. As a Sales Representative (Non-voice), you can expect: Competitive salary and performance-based bonuses Comprehensive health and wellness benefits Opportunities for career advancement and professional development A collaborative and inclusive company culture Work-life balance initiatives, including flexible scheduling options

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