Call Center Trainer
2 weeks ago
Call Center Trainer (Permanent Work-From-Home) Base pay: PHP 18,000 - PHP 23,000 per month. Job Description Conduct effective training sessions for trainees. Collaborate with co-trainers, managers, and other leaders. Identify training needs and develop training plans based on business objectives and operational goals. Evaluate the effectiveness of training materials and create an action plan for improvement. Continuously review trainees' performance, provide coaching & feedback, and ensure adherence to quality standards. Maintain training records and reports to track the progress of individual representatives and the overall effectiveness of training programs. Qualifications Proven experience in training/handling a team in any field. Teaching experience. Experience in the BPO industry is an advantage. Fluent in written and verbal English. Excellent interpersonal and communication skills. Strong leadership, team building, organizational, and management skills. Able to multitask, prioritize, and manage time efficiently. Ability to analyze problems and strategize for better solutions. Experience with technologies and best practices for instructional manuals and teaching platforms. Strict adherence to company philosophy, mission statement, and goals. Fast learner & tech-savvy. Proficient in word-processing software and spreadsheets (e.g., Google Workspace, MS Office). Knowledgeable in using Zoom functions. Equipment Required Laptop/Desktop: at least Core i3 processor and 8 GB RAM. Dual screen setup. Headset: any A4Tech or Jabra USB‑type headset. Internet connection: wired connection minimum of 30 Mbps with backup internet. Software: Microsoft Office & PDF reader, AnyDesk, GDrive, Skype, Zoom. Why Join Us Permanent work‑from‑home. Full‑time and long‑term employment. Basic salary plus government‑mandated benefits, HMO, leave credits, and other incentives. Salary based on skills, attitude, performance, and attendance. Opportunity for regularization and promotion. US and Canadian clients. Shift: graveyard Monday to Friday. Training: less than a month. WE LOOK FORWARD TO WORKING WITH YOU About ConnectUs Marketing Solutions Inc. ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. We are based in the Philippines, serving mainly businesses in North America, and soon UK and Australia. Seniority level: Entry level. Employment type: Full-time. Job function: Education and Training. Industries: Advertising Services. #J-18808-Ljbffr
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Call Center Agent
2 weeks ago
Leyte, Philippines ConnectUs Marketing Solutions Full timeBe part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Starting salary package for Probationary: PHP 14,000 - 15,000 per month + 10% night differential per month. Starting salary for Freelance Setup: Up to PHP 17,600 + 10% night differential per month. (Please apply only if the salary offer meets your expectations). Option to...
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Call Center Agent
2 weeks ago
Leyte, Philippines Pfleider-Ward Co. Ltd. Full timeJob Description Employee Recognition and Rewards Incentives Make outbound calls and respond to client inquiries in a timely manner. Provide accurate information regarding services. Resolve customer complaints and issues efficiently while ensuring customer satisfaction. Document interactions and maintain accurate records in the database. Collaborate with team...
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Operations Manager
2 weeks ago
Leyte, Philippines Virtual Staffing Solutions OPC Full timeWe are looking for an Operations Manager for our Merida, Leyte site who will be responsible for the day-to‑day management and strategic direction of a call center or back‑office operation. This role involves overseeing the performance, people, and processes to ensure smooth and efficient operations. Key Responsibilities Ensure all operations are carried...
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Remote Technical Support Representative
2 weeks ago
Leyte, Philippines MCI Full timeOverview MCI Cabatuan, Western Visayas, Philippines. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology...
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Accounting Staff
2 weeks ago
Leyte, Philippines Channel Precision Full time1 day ago Be among the first 25 applicants The role of the Accounts Payable involves providing financial, administrative and clerical support to the organization. Their role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices. Responsibilities Completes payments and controls expenses by...
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System Administrator
3 weeks ago
Leyte, Philippines iScale Solutions Full timeOverview The Systems Administrator would report to the Manager of Systems Engineering performing functions related to the day-to-day operations of the infrastructure supporting the business, including data center operations, hardware, operating systems, user administration, virtualization, and backups and recovery of the environment. This person would work...
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Operations Manager
3 days ago
Merida, Leyte, Philippines Virtual Staffing Solutions OPC Full time ₱600,000 - ₱1,200,000 per yearWe are looking for an Operations Manager for our Merida, Leyte site who will be responsible for the day-to-day management and strategic direction of a call center or back-office operation. This role involves overseeing the performance, people, and processes to ensure smooth and efficient operations.Key ResponsibilitiesEnsure all operations are carried out in...
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Client Engagement Specialist
1 week ago
Leyte, Philippines Outsource Access Careers Full timeThe Client Engagement Specialist will act as the trusted first point of contact to engage senior association leaders (C-level executives) in the UK and drive attendance to exclusive AI strategy online events hosted by The AI Institute. This is not a pushy sales role — it is a consultative, intelligent outreach role focused on credibility, relevance, and...
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Financial Advisor
2 weeks ago
Leyte, Philippines Intelegencia Full timeJoin to apply for the Financial Advisor role at Intelegencia Are you looking for a rewarding and flexible career where you can grow professionally while helping others secure their financial future? Whether you are a fresh graduate, career shifter, or looking for a part‑time side hustle, this role is designed to help you thrive with the right training,...
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HR Manager/Supervisor
2 weeks ago
Leyte, Philippines Channel Precision Full timeWe are searching for a perceptive, creative administrative/hr manager to oversee the office operations and employees. The administrative/hr manager will hire, train, and evaluate employees; develop, review, and improve policies, systems, and procedures; and generally ensure the office operates smoothly and efficiently. Also, you will take ownership of all HR...