Product Lead

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking

Job Overview

COO Risk sits right at the core of the Bank’s operations. We translate our complex banking business exposures into impact on risk weighted assets in line with the constantly changing business desires and the latest regulatory requirements regarding Credit and Market Risk. We also provide important insights in NFR and Compliance topics and cater for corresponding regulatory reporting needs. COO Risk delivers systems and data solutions with the purpose to drive our partners to maximize value in a safe & compliant environment. We play a critical role at ING and service all business lines, CROs and COOs of the Bank.

We are looking for a Product lead who has an end-to-end strategic focus around our services and leads our squads in terms of clear prioritization, accountability and capabilities. The Product Lead is a position where all elements of a product come together, the what and the how, with an end-to-end transformation responsibility. You work not only on delivery and on how we run a product, but also on creating a vision on how we improve our services, how we manage the business value and how we increase collaboration across functions.

You do that by steering squads who work on a specific service by providing them with a strategic direction, by coaching them on the job, defining the product roadmap and by managing stakeholders. The people who work in the squads report to you, which means it is your job to empower them to thrive and perform at their best. You set direction, you help them to develop their craftsmanship and you have continuous conversations about their career development. As a Product Lead you report hierarchically to the Tribe Lead.

Key Responsibilities

• Actively manage all internal parties and projects to successfully deliver upon the initiatives of your domain.
• Take ownership of a number of regulatory transformation initiatives, as well as various internally-driven projects for a diverse group of stakeholders.
• Be the hierarchical manager of a team of IT Business Analysts, as well as functionally steering our IT Engineers.
• Be able to work in a collaborative and highly complex setting across functions.
• Be able to influence other teams outside of your own area or even your department.
• Able to take responsibility, steer strategy and execute changes based on facts and data; with managerial courage to question and make decisions.
• Build the craftsmanship of the employees in the team.

Key Capabilities/Experience

We are looking for a leader who takes things on and makes things happen; who is passionate about helping others to be successful; and has a knack for always being a step ahead. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a Product Lead, you will also need to be able to:

• Drive and manage change programs in an international context and master complex financial content within your tribe (eg: market risk, credit risk, operating risk, analytics).
• Lead and deliver complex (multi-year) change programs on program level – covering multiple countries / functional departments.
• Communicate effectively to senior management, in which you can adapt your style and the content of your communication to the needs of others you work with. You always pay attention to the input and opinions of others.
• Be organizational savvy, you maneuver easily through complex policies, processes and people-related organizational dynamics across ING.
• Look ahead, you show a strategic mindset and you find future opportunities which you can translate into concrete strategies.
• Have an affinity for technology, so that you can manage not only the business requirements but also ensure we design good system and data solutions in the short and medium term.
• Build an effective team, that has diverse skills and perspectives to achieve common goals.
• People management: being responsible for the inflow, progression, and outflow of employees of ‘your’ teams and playing an active role in the well-being and engagement of employees and the development of their craftsmanship.

Minimum Qualifications

• Hands on experience with data analytics, and tooling. Including SQL and also SAS, or another (statistical) programming language.
• Proven experience in transformation programs and relevant change execution experience.
• Experience in defining strategies and policies in order to set and deliver objectives within medium to long time frames.
• Proficient expertise in driving and steering multidisciplinary initiatives, ideally involving topics like banking and technology.
• A proven track record in process management and backlog management, with experience in project management being highly desirable.
• Experience in explaining complex issues in an easy-to-understand way to get people on board, including by using your strong analytical skills.
• Have a ‘can do’ mentality, proactive, resourceful, and willing to go the extra mile.
• Proven track record at management level and experience in Banking.
• Education at University with a (Master) degree in a related study (e.g. Business Administration, Technology, Finance).
• An excellent level of English.

What we offer

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

• Personal growth & challenging work with endless opportunities to realise your ambitions.
• An informal, dynamic environment with innovative colleagues supporting your endeavours.
• A progressive and agile way of working, where new ideas are valued ahead of convention.

Furthermore, within the COO Risk organisation you can count on a range of opportunities to invest in your personal and professional growth. We want to make sure that it’s possible for you to strike the right balance between your career and your private life and reward our people with a generous benefits offer and employment conditions.