Program Coordinator

3 weeks ago

Southern Manila District, Philippines Music For Life Kids Full time

At Music4Life Kids, we believe in the transformative power of music in education. Our mission is to foster a love for music in children , enriching their lives and academic experiences. We are dedicated to providing top-quality music education through our team of passionate instructors and staff. We’re currently looking for a ProgramCoordinator who is confident and professional on the phone, speaks with a neutral or American English accent , and thrives in connecting with people. In this role, you’ll play a key part in building relationships with schools and educators across the United States. What You’ll Do: Make outbound calls to schools, teachers, and educational partners in the US for program maintenance. Communicate clearly, confidently, and professionally with minimal or no accent. Assist in setting appointments, following up on leads, and coordinating sales activities. Keep detailed records of calls, conversations, and outcomes. Use ChatGPT to craft summary emails. Collaborate closely with our US-based team to support outreach campaigns and initiatives. What We’re Looking For: Excellent spoken English with a neutral or near-native accent . Comfortable and confident speaking over the phone for extended periods. Friendly, persuasive, and professional communication style. Flexible and willing to work different shifts as needed. Previous experience in BPO, telesales, appointment setting, or phone-based outreach is a plus. A passion for music or music education is highly valued To perform this role effectively, you must have: A quiet, distraction-free workspace suitable for professional calls. A reliable high-speed internet connection (at least 20 Mbps recommended). A working headset with a noise-canceling microphone for clear communication. A desktop or laptop capable of handling multiple tabs and communication tools smoothly. A backup power source and internet option (e.g., UPS, pocket Wi‑Fi) is a strong advantage. Initial Shift: 7:30 AM – 5:30 PM EST Once two coordinators are onboard, shifts will split into: Shift A: 6:00 AM - 4:00 PM Shift B: 11:00 AM - 9:00 PM Flexibility is key — you should be willing and able to adjust between shifts based on team size and scheduling needs. Benefits & Perks: Fully remote work – Work from anywhere in the Philippines. Performance-based salary increases – Grow your earnings as you grow with us. Monthly food and entertainment vouchers (₱1,000). Paid time off and paid holidays. Allowance for a second internet connection to support reliable remote work. HMO coverage after one year of service. Opportunity to work with a team that’s passionate about music and education. If you’re looking for a stable role where your consistency and logical approach will be valued, we’d love to hear from you #J-18808-Ljbffr

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