User Researcher

4 weeks ago

Taguig, Philippines DigiPlus Interactive Corp Full time

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.

Job Description:

Responsibilities
  • Collaborate with game operators, producers, and designers to define research goals and questions for ongoing game projects.
  • Design, execute, and analyze user research studies including playtests, usability tests, interviews, surveys, and focus groups.
  • Recruit and manage participants that match target player demographics.
  • Observe players during gameplay sessions, identify usability issues, and gather behavioral data.
  • Analyze quantitative and qualitative data to uncover patterns, insights, and player pain points.
  • Communicate findings and actionable recommendations to cross-disciplinary teams through reports and presentations.
  • Help teams interpret player feedback and prioritize improvements based on user needs.
  • Stay up-to-date with user research methodology, tools, and best practices within games and interactive entertainment.
Job Requirements
  • Bachelor's or Master’s degree in Psychology, Human-Computer Interaction, Cognitive Science, Game Design, or a related field (or equivalent experience).
  • 3+ years of experience in user research, UX research, or playtesting in games or software. Strong understanding of research methodologies (interviews, surveys, usability testing, analytics, etc.).
  • Experience with statistical tools and qualitative analysis.
  • Excellent communication and presentation skills.
  • Passion for games and empathy for players of all backgrounds and skill levels.
  • Ability to work both independently and as part of a collaborative team.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Entertainment Providers
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