Account Director

3 weeks ago

Makati, Philippines JLL Full time
Account Director (Property and Asset Management)

JLL Makati, National Capital Region, Philippines

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Join to apply for the Account Director (Property and Asset Management) role at JLL

Account Director (Property and Asset Management)

JLL Makati, National Capital Region, Philippines

1 week ago Be among the first 25 applicants

Join to apply for the Account Director (Property and Asset Management) role at JLL

Candidate Baseline Qualification: Key Selection Criteria
Ideal Experience

  • College graduate of business administration or a licensed mechanical/electrical engineer
  • With at least 8-10 years work experience in real estate industry and property management
  • Sound interpersonal skills to manage diverse range of client representatives, internal colleagues and external stakeholders
  • Demonstrated ability to manage multiple accounts and complex operational matters including strategic resolutions in resolving concerns/conflict in managed properties
  • With in-depth understanding of Account Management, Basic Occupational Safety and Health, DENR regulations including other statutory and regulatory compliance
Critical Competencies for Success
  • Deep Familiarity with Property Management Operations
  • Technically capable in leading Property Managers to develop a Management Plan
  • Sound Technical and Leadership Skills
  • Work Order Management – can simplify complex situations/problems into workable segments and can prepare action plans and recommendations based on clearly identified deliverables
  • Proficient in MS Office (Word, Outlook, Excel & PowerPoint) and AutoCAD
  • Fluent in English & Filipino (Spoken & Written)
Other Personal Characteristics
  • Well-groomed & mannered and projects professionalism
  • With good interpersonal skills
  • Demonstrates integrity
  • Self-motivated; confident & energetic
  • Flexible – able to adapt to rapidly changing situations
  • Goal-oriented – able to focus on meeting all performance targets
  • Strong communicator – good presentation skills & possesses strong verbal & written communication skills (English & local language); also an active listener
Role And Responsibilities
OVERALL ROLE
Direct in charge of multiple accounts under management and responsible for the overall delivery of property management services
Key Responsibilities
  • Establish Account Management Plan per project
  • Attend to all client related concerns (principal and tenant) and provide resolution in a timely manner
  • Review the development of the building operational plan and annual budget
  • Provide regular reports to the management company
  • Ensure delivery and submission of regular weekly, monthly, quarterly and annual management reports covering building operations
  • Appraise, train and supervise property managers and equivalent site leads on a regular basis
  • Attend regular principal meetings and record highlights of the discussions accordingly
  • Hold regular meetings with property managers and engineers to assure effective and smooth staff communications and designation of works
  • Review read out, presentation material and any relevant recommendation memo’s prior to endorsement to principal client
  • Assure that all staff members comply with company and building policies and procedures
  • Implement JLL standards and improvements throughout the building
  • Provide necessary recommendations to client’s representative regarding operational and key staffing changes
  • Discipline staff where necessary within JLL Code of Conduct and the Labor Code
  • Handle operational creativity and synergy assignments of the business line
  • Perform other related duties as assigned by Management
KEY STAKEHOLDERS
Property and Asset Management / JLL / External Clients
REPORTING TO
Operations Director Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development

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