Regional Services Delivery Manager
2 days ago
We are seeking aReginal Service Delivery Manager to oversee the delivery of managed onsite AV services for key financial services clients across the APAC region. Based in Manila, this role will be responsible for ensuring operational excellence, client satisfaction, and continuous improvement in service delivery. While experience in AV solutions is a plus, a strong background in service delivery management is essential.
Key Responsibilities- Manage the day-to-day delivery of AV managed services for major financial clients in the Asia Pacific region.
- Build and maintain strong client relationships, acting as the primary point of contact for service-related matters.
- Lead and support a team of onsite event managers and technical support staff, ensuring high performance and professionalism.
- Monitor service levels and KPIs, identifying areas for improvement and implementing corrective actions.
- Collaborate with internal teams including sales,
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Regional Services Delivery Manager
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Manila, National Capital Region, Philippines VEGA Full timePosition OverviewWe are seeking aReginal Service Delivery Manager to oversee the delivery of managed onsite AV services for key financial services clients across the APAC region. Based in Manila, this role will be responsible for ensuring operational excellence, client satisfaction, and continuous improvement in service delivery. While experience in AV...
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