Contact Center Implementation

Professional & Technical Skills: - Required Skill: Advanced proficiency in Genesys Contact Center Operation.- Strong understanding of software development methodologies and best practices.- Experience with modern programming languages and frameworks relevant to software engineering.- Ability to analyze and troubleshoot complex software issues effectively.-...

On-site - Taguig >10 Yrs Exp Bachelor Full-time Job Description Professional Development Job Training Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations. We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

The HR Contact Center serves as the first-line support of employees, managers, and executives for all general HR questions, seeking support in HR policies, processes, self-service transactions, and HR content on the online portal. Responsibilities Processes basic to complex HR and benefits transactions and supports the auditing of information Document...

Are you passionate about helping people and delivering exceptional customer satisfaction? Do you thrive in a fast-paced, dynamic environment?Join our growing company as aContact Center Specialist (Shared Services)and bring your MEGA positivity, energy, and problem-solving skills to our teamQualifications:A graduate of any 4-year courseWith at least 6 months...

Job Summary:The Contact Center Process Associate serves as the first point of contact for customers, providing outstanding service and support across various communication channels. The role involves handling inquiries, resolving concerns, and ensuring customer satisfaction in a professional and timely manner.Key Responsibilities:Respond to customer...

We’re Hiring: Senior Leader – Contact Center Operations (Financial Services) Location: Pasay or Taguig (Full Onsite) Level: Director Are you a seasoned leader with a passion for driving operational excellence and customer experience in the financial services industry? We are looking for a Senior Leader to oversee the end-to-end operations of our...

Job Summary: The Contact Center Process Associate serves as the first point of contact for customers, providing outstanding service and support across various communication channels. The role involves handling inquiries, resolving concerns, and ensuring customer satisfaction in a professional and timely manner. Key Responsibilities: Respond to customer...

Senior Leader of Contact Center Operation (Financial Services) Location: Taguig, National Capital Region, Philippines Job Summary We are looking for an accomplished and strategic leader to direct large-scale contact center operations in the financial services sector. This role requires deep expertise in bank operations (preferably collections) and customer...

This is a high-impact, client-facing role where you'll serve as the technical lead in enterprise sales cycles, helping customers adopt cutting-edge AI-powered solutions for contact centers. You'll work closely with Account Executives, product teams, and engineering to design and present tailored solutions that address real-world challenges in customer...