Contact Center Implementation

Job OverviewWe are seeking a highly skilled Contact Center Engineer to drive the implementation of contact center solutions. As a key member of our team, you will provide quality service to customers by ensuring that the full benefits of the proposed solutions are being delivered to them.Main ResponsibilitiesManage the implementation of contact center...

Job OverviewWe are seeking a seasoned leader to oversee the end-to-end operations of our customer service contact center within the financial services domain.Main Responsibilities:Lead high-volume contact center operations, ensuring delivery of exceptional customer service across all channels.Develop and implement strategies to improve customer satisfaction,...

Overview We are seeking a seasoned and strategic leader to oversee the end-to-end operations of our customer service contact center within the financial services domain. This role is responsible for driving operational excellence, ensuring regulatory compliance, enhancing customer experience, and leading large, diverse teams across multiple channels (voice,...

OverviewWe are seeking a seasoned and strategic leader to oversee the end-to-end operations of our customer service contact center within the financial services domain. This role is responsible for driving operational excellence, ensuring regulatory compliance, enhancing customer experience, and leading large, diverse teams across multiple channels (voice,...

On-site - Taguig >10 Yrs Exp Bachelor Full-time Job Description Professional Development Job Training Areas of Work : Genesys PureCloud, Genesys Framework, Implementation & Design, Customer Service Operations. We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

Job Description:We are currently seeking a skilled and dedicated individual to work as a contingent contact center representative. This is a temporary, remote position that requires exceptional customer service skills and the ability to apply the latest customer service techniques.Assist customers with service inquiries and resolve issues in a timely...

This is an entry-level position for a contact center representative.We are looking for a customer service professional who can handle phone calls, emails, and chats with customers in a timely and professional manner. The ideal candidate will have excellent communication skills, both written and verbal.Key Responsibilities:Answer incoming customer calls,...

Customer Service RoleMCI specializes in delivering tailored solutions to meet diverse client needs. We seek a friendly and reliable customer service professional to support clients in a contact center.Key Responsibilities:Handle inbound calls, emails, or chats from customers.Provide accurate product, service, and billing information.Resolve customer...

We’re Hiring: Senior Leader – Contact Center Operations (Financial Services) Location: Pasay or Taguig (Full Onsite) Level: Director Are you a seasoned leader with a passion for driving operational excellence and customer experience in the financial services industry? We are looking for a Senior Leader to oversee the end-to-end operations of our...