Director of Operations
4 weeks ago
Director of Operations Manages customers under operations vertical in a manner that reduces operating costs, increases revenues and ensures customer expectations are exceeded. Responsibilities: Pursues additional business opportunities to expand the business and to increase customer satisfaction. Completes long-range planning to support overall goals of the Company. Responsible for the discipline and morale of the programs under the vertical. Supports the Company and the goals of the VP, Operations. Coordinates with Company senior staff, peers and senior staff via email, phone, fax and in person. Directly and indirectly leads business unit teams to meet exceed customer expectations and meet Company financial goals. Creates and reviews forecasting of revenue and capital expenditures, in a manner which reduces operational costs, increases revenue, exceeds customer expectations, grows current business and obtains new business. Effectively uses all company IT systems to complete tasks. Manages, Reviews and Reports on P&L expectations and actual results. Works between customer and Company to ensure accurate and timely invoicing is completed and timely collection of accounts payables. Leads daily, weekly, monthly and quarterly customer meetings and ensures customer first approach is taken. Leads staff and management, ensuring all groups work together, trends are monitored and quality is kept to a high standard. Ensures the good of the Company is kept in mind in all management decisions. Leads team and customer in Lean though and principles to eliminate process waste and improve process quality. Provides familiarization and follow-up with Company senior staff, current customers and prospective customers with a view towards winning new business for the Company. Reviews all pricing associated with current and prospective customers. Performs other duties as assigned. Skills Requirements: 8 or more years work-related experience with a high-volume services company or call center company. Extensive experience working directly with customer and developing the customer relationship. Experience with personnel management and development. Experience with financial analysis. Strong technical background. Education Requirements: High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Seniority level: Director Employment type: Full-time Job function: Marketing and Writing/Editing Industries: Outsourcing and Offshoring Consulting #J-18808-Ljbffr
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Service Delivery Director
5 days ago
, Pampanga, Philippines Tap Growth ai Full timeService Delivery Director We are looking for an experienced and strategic Service Delivery Director to lead our service delivery operations in Angeles City, Philippines. The ideal candidate will have a proven track record of managing service delivery teams, optimizing processes, and ensuring customer satisfaction across various service lines. Location:...
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Ns Operations Director
2 weeks ago
, , Philippines Royal caribbean international Full timeThe Operations Director is a professional that partners with the Leadership Team to develop and implement Destination operations strategies and procedures. This position is responsible for the delivery of the Guest experiences at the Destination including all operational aspects of guest service, facility upkeep, and cleanliness. The Operations Director also...
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Operations Assistant/Specialist
2 weeks ago
, Pampanga, Philippines Shore360, Inc. Full timeResponsibilities Serve as a point of escalation for operational tasks delegated by the Director of Clinical Services, Clinical Compliance Manager, and other relevant staff Coordinate and complete clinic and company operational task lists end-to-end, with guidance from the Director of Clinical Services or their delegate Provide administrative support across...
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Operations Director
2 weeks ago
, Metro Manila, Philippines FOODEE GLOBAL CONCEPTS Full timeThe Operations Director is responsible for overseeing the company’s operational activities, driving strategic initiatives, and ensuring efficient processes across all departments. This role leads operational planning, resource management, and team leadership to support business growth, enhance productivity, and maintain high-quality standards. Key...
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Process Excellence Director
2 weeks ago
, Pampanga, Philippines Sutherland Full timeSutherland is seeking an organized and reliable person to join us as a Process Excellence & Digital Transformation Leader (Banking Vertical). We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Responsibilities:...
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Director II
4 weeks ago
, Ilocos Region, Philippines DEPARTMENT OF EDUCATION Full timeOverview Director II (Deputy Director for Student and Academic Affairs) in Ilocos For full job description please see PDF file on the Civil Service Commission site by clicking on this job ad. To apply, please follow the procedure described in the PDF file. Notice Be careful: This job ad has not been subjected to our hirer verification process. Proceed...
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Director Sales Operations
2 weeks ago
, , Philippines Curran Daly + Associates Full timeKey Responsibilities Strategic Leadership & Operational Excellence Lead the design and execution of scalable sales operations strategies that align with business objectives and revenue goals. Partner closely with the Chief Revenue Officer and executive leadership team to drive sales performance insights, forecasting accuracy, and strategic planning....
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Director, Operations Business Quality
2 weeks ago
, , Philippines FWD Group Management Holdings Limited Full timeDirector, Operations Business Quality page is loaded## Director, Operations Business Qualitylocations: Philippines - BGC Taguigtime type: Full timeposted on: Posted Todayjob requisition id: JR- **About FWD Group**FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in...
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People, Culture
5 days ago
, Metro Manila, Philippines Greenpeace International Full timeOverview The People, Culture & Operations (PC&O) Director provides strategic leadership and direction for Greenpeace Southeast Asia’s people, culture, organizational development and IT functions. As a key member of the senior leadership team, the Director ensures that Greenpeace SEA attracts, develops, and retains exceptional talent, while fostering a...
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Director
2 weeks ago
Manila, Philippines, Asian Development Bank Headquarters Asian Development Bank Terms of use Full time $120,000 - $180,000 per yearDirector Description Join Our Mission to Foster Prosperity in Asia Are you ready to make a difference in the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty...