Service Delivery Director
5 days ago
Service Delivery Director We are looking for an experienced and strategic Service Delivery Director to lead our service delivery operations in Angeles City, Philippines. The ideal candidate will have a proven track record of managing service delivery teams, optimizing processes, and ensuring customer satisfaction across various service lines. Location: Angeles City, Philippines ⏰ Work Mode: Flexible office & remote Role: Service Delivery Director Responsibilities Oversee the development and implementation of service delivery strategies. Monitor key performance indicators (KPIs) to ensure high-quality service standards. Collaborate with cross-functional teams to enhance operational efficiency. Identify areas for improvement and implement best practices in service delivery. Drive customer engagement initiatives to boost client satisfaction and retention. Manage budgets and resources effectively for optimal service outcomes. Qualifications Minimum of 15 years of experience in service delivery or related fields. Strong leadership skills with the ability to motivate diverse teams. Excellent problem-solving abilities and analytical thinking. Proven track record of enhancing customer experience through effective solutions. Exceptional communication and interpersonal skills. Ready to take your career to the next level?
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Director, Service Delivery
2 weeks ago
, Pampanga, Philippines TeleTech Holdings, Inc. Full timeBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Director - Service Delivery working onsite in Pampanga, Philippines you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Looking for an opportunity to manage client relationships? Do you have a passion to...
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Director of Service
4 days ago
Philippines Prometeo Talent Full time ₱60,000 - ₱120,000 per yearAt Prometeo Talent, our mission is to connect exceptional talent with innovative industry leaders.Today, we're partnering with our client — a U.S.-based company in an accelerated growth phase, specialized in Customer Experience and Digital Operations, with a strong collaborative and performance-driven culture.Our ProposalAre you an experienced Service or...
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Director of Operations
4 weeks ago
, Pampanga, Philippines iQor Full timeDirector of Operations Manages customers under operations vertical in a manner that reduces operating costs, increases revenues and ensures customer expectations are exceeded. Responsibilities: Pursues additional business opportunities to expand the business and to increase customer satisfaction. Completes long-range planning to support overall goals of the...
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Cybersecurity Service Delivery Director
2 weeks ago
, Metro Manila, Philippines Michael Page Full timeJoin a multinational company Enjoy market-aligned salaries & benefits About Our Client The company is a multinational delivering full-suite IT services on a global scale. Job Description Key Responsibilities Leadership & Strategy: Lead and manage cybersecurity service teams to ensure operational excellence and alignment with security objectives. Service...
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Process Excellence Director
2 weeks ago
, Pampanga, Philippines Sutherland Full timeSutherland is seeking an organized and reliable person to join us as a Process Excellence & Digital Transformation Leader (Banking Vertical). We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Responsibilities:...
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Ns Operations Director
2 weeks ago
, , Philippines Royal caribbean international Full timeThe Operations Director is a professional that partners with the Leadership Team to develop and implement Destination operations strategies and procedures. This position is responsible for the delivery of the Guest experiences at the Destination including all operational aspects of guest service, facility upkeep, and cleanliness. The Operations Director also...
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, , Philippines Airbnb Full timeSenior Manager, Partner Service Delivery, APAC Join to apply for the Senior Manager, Partner Service Delivery, APAC role at Airbnb. Get AI-powered advice on this job and more exclusive features. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2...
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Service Delivery Manager
2 weeks ago
, Pampanga, Philippines TOA Global Full timeSERVICE DELIVERY MANAGER Location: Clark, Pampanga Shift: Monday to Friday, 7:00 AM to 4:00 PM PH Time Arrangement: Onsite, Full Time Experience Required: Minimum of 5 years of experience in operations management, accounts payable, or billing functions. Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in...
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Executive Director for Merchant Services
3 weeks ago
, Metro Manila, Philippines JPMorganChase Full timeExecutive Director for Merchant Services, Client Service Lead multiple groups within the Merchant Service Client Onboarding and Service organization. Work with internal partners and clients to maintain and strengthen relationships. As a Client Service Director within Merchant Services, you will lead regional client onboarding and service team(s) in a...
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, Pampanga, Philippines Gratitude Inc Full timeJob Description The Service Excellence Manager/Sr. Manager is responsible for leading and executing Six Sigma and Lean initiatives to drive measurable improvements in cost efficiency, customer experience, and operational performance. Reporting to the Senior Director, this role partners with senior leaders to identify challenges, conduct fact‑based...