Service Delivery Director
4 weeks ago
Service Delivery Director We are looking for an experienced and strategic Service Delivery Director to lead our service delivery operations in Angeles City, Philippines. The ideal candidate will have a proven track record of managing service delivery teams, optimizing processes, and ensuring customer satisfaction across various service lines. Location: Angeles City, Philippines ⏰ Work Mode: Flexible office & remote Role: Service Delivery Director Responsibilities Oversee the development and implementation of service delivery strategies. Monitor key performance indicators (KPIs) to ensure high-quality service standards. Collaborate with cross-functional teams to enhance operational efficiency. Identify areas for improvement and implement best practices in service delivery. Drive customer engagement initiatives to boost client satisfaction and retention. Manage budgets and resources effectively for optimal service outcomes. Qualifications Minimum of 15 years of experience in service delivery or related fields. Strong leadership skills with the ability to motivate diverse teams. Excellent problem-solving abilities and analytical thinking. Proven track record of enhancing customer experience through effective solutions. Exceptional communication and interpersonal skills. Ready to take your career to the next level?
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BPO Delivery Director
3 weeks ago
, Metro Manila, Philippines NTT DATA North America Full timeBPO Delivery Director Join to apply for the BPO Delivery Director role at NTT DATA North America. We are looking for a result-driven Customer Service Director responsible for end-to-end process delivery for a large Life and Annuity Insurance Contact Center Program. You will be responsible for stabilizing the transitioned processes and for developing...
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Director of Operations
3 weeks ago
, Pampanga, Philippines TaskUs Full timeAbout TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...
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Creative Director, Services, Marcom LA
2 weeks ago
, Pampanga, Philippines AMPLE LABORPOOL INC. Full timeSummary Posted: Jul 08, 2025 Weekly Hours: 40 Role Number: Marcom LA is Apple’s Global Marketing Communications group creating and overseeing the world-class marketing and advertising driving Apple's rapidly-growing Services sector including Apple TV, Apple Sports, Apple Music, App Store, Apple Pay, Apple Arcade, Apple News, Apple Books, Apple Podcasts,...
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Cybersecurity Service Delivery Director
3 days ago
, Metro Manila, Philippines Michael Page Full timeJoin a multinational company Enjoy market-aligned salaries & benefits About Our Client The company is a multinational delivering full-suite IT services on a global scale. Job Description Key Responsibilities Leadership & Strategy: Lead and manage cybersecurity service teams to ensure operational excellence and alignment with security objectives. Service...
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Director of Operations
2 weeks ago
, Pampanga, Philippines iQor Full timeDirector of Operations Manages customers under operations vertical in a manner that reduces operating costs, increases revenues and ensures customer expectations are exceeded. Responsibilities Pursues additional business opportunities to expand the business and to increase customer satisfaction. Completes long-range planning to support overall goals of the...
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, Pampanga, Philippines Gratitude Inc Full timeJob Description The Service Excellence Manager/Sr. Manager is responsible for leading and executing Six Sigma and Lean initiatives to drive measurable improvements in cost efficiency, customer experience, and operational performance. Reporting to the Senior Director, this role partners with senior leaders to identify challenges, conduct fact‑based...
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IT Director
1 week ago
, , Philippines Lennor Group Full timeOur brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a leading company in the energy industry in their search for an IT Director based in Cavite or Laguna. Salary Range : Up to ₱300,000 Work Setup : Onsite Shift Schedule : Day Shift Location : Cavite and Laguna The Role The IT...
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Associate Service Delivery
3 weeks ago
, , Philippines Prime System Solutions Full timePrime System Solutions provided pay range This range is provided by Prime System Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The Associate Service Delivery professional will support the Service Delivery Manager (SDM) in ensuring smooth, timely, and quality service delivery...
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Director of Nursing
3 weeks ago
, Laguna, Philippines BrightStar Care of Chicago and La Grange Full timeDirector of Nursing BrightStar Care of Chicago is seeking a Director of Nursing (DON) to lead our clinical team. The DON oversees all aspects of clinical care, ensuring quality, compliance, and excellence in service delivery. This role provides leadership and mentorship to field nurses while collaborating with branch leadership to support business growth and...
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Delivery Partner Administrator
3 weeks ago
, Pampanga, Philippines MVP Asia Pacific Inc. Full timeMVP Asia Pacific Inc . is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. We were founded with the mission to connect highly skilled offshore professionals with businesses of all sizes across the globe—helping our clients scale with speed and excellence. At MVP, we foster a culture of professionalism, innovation,...