Chargeback and Dispute Analyst | TaskUs Ortigas

3 weeks ago

Pasig, Philippines TaskUs Full time

Chargeback and Dispute Analyst | TaskUs Ortigas

TaskUs Pasig, National Capital Region, Philippines

Level up your Financial Chargeback skills when you join our #PeopleFirst team

A Chargeback Care Specialist who joins Us is a frontline member for one of the world’s best brands.

Your daily tasks include, but are not limited to, the following:

  • Learn about the ever-changing world of card processing and online payments
  • Create evidence to protect merchants from illegitimate chargebacks
  • Check the accuracy of our automated system in creating 100% accurate chargeback evidence
  • Providing customer satisfaction and experience
  • Meeting and exceeding client-mandated KPI’s (Key Performance Indicators)
  • Participating in training to improve work performance
  • Following TaskUs’ policies and keeping information confidential

TaskUs’s culture nurtures open communication and feedback. The management values each teammate's feedback on possible problem areas for improvement. Teamwork Makes the Dream Work

What makes a #RidiculouslyGood Chargeback Expert?
  • 1 year in Financial industry experience, i.e. Chargeback and Disputes, Banking, Accounting, or BPO Financial Chargeback campaigns.
  • Exceptional Communication Skills—both written and oral.
  • Willing to work on shifting schedules and can work on-site.

Are you this Ridiculously Good? Then TaskUs is for you

Visit our Onsite Recruitment Hub at 14F Robinsons Cyber Omega, Pearl Dr., Ortigas, Pasig (near Richmonde Hotel) from 9:00 AM - 4:00 PM, Mondays to Fridays. Bring 2 valid ID’s.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
  • Industries: Outsourcing and Offshoring Consulting
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