KYC/AML Analyst | TaskUs Ortigas

4 days ago


Pasig, Philippines TaskUs Full time

TaskUs Pasig, National Capital Region, Philippines

Overview

As a first line of defense, this agent position supports the client organization in processing consumer and business KYC verification requests for the Client’s card programs within the defined SLAs. Front-line agents must ensure that the client is compliant with issuing bank requirements for CIP/KYC using their experience and qualifications. This individual should be able to review various CIP-related data points and apply critical thinking skills to make informed decisions related to processing consumer and business KYC verification. In addition, the agents must be comfortable using multiple tools and resources to perform their duties successfully.

Role: KYC/AML Analyst | TaskUs Ortigas at TaskUs

Responsibilities
  • Review CIP/KYC related data points and apply critical thinking to decisions on processing consumer and business KYC verification.
  • Ensure compliance with issuing bank requirements for CIP/KYC within defined SLAs.
  • Use multiple tools and resources to perform duties effectively.
Qualifications
  • At least 1 year of experience supporting payments industry clients in topics such as consumer and business KYC.
  • Ability to follow written procedures and apply critical thinking to resolve issues.
  • Ability to adhere to productivity and quality requirements.
  • Strong attention to detail, curious or inquisitive nature.
  • Examine PII data points and action in accordance with the issuing bank requirements for CIP/KYC.
  • Effective written and verbal communication skills.
  • Identify potential escalations proactively and work towards resolution.
  • Provide regular updates on trends and gaps with the Client's card programs related to KYC and KYB.
  • Adaptable and flexible, able to work with process and information changes.
  • Savvy with multiple PII verification tools and processes.
  • Positive attitude, team player, adaptable, resourceful, inquisitive, and a self-starter who can work independently.
Location and How to Apply

Visit our Onsite Recruitment Hub at 14F Robinsons Cyber Omega, Pearl Dr., Ortigas, Pasig (near Richmonde Hotel) from 9:00 AM - 4:00 PM, Mondays to Fridays. Bring 2 Valid IDs.

Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Outsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at TaskUs by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Pasig, Philippines TaskUs Full time

    Chargeback and Dispute Analyst | TaskUs Ortigas TaskUs Pasig, National Capital Region, Philippines Level up your Financial Chargeback skills when you join our #PeopleFirst team! A Chargeback Care Specialist who joins Us is a frontline member for one of the world’s best brands. Your daily tasks include, but are not limited to, the following: Learn about the...


  • Pasig, National Capital Region, Philippines TaskUs Full time ₱300,000 - ₱480,000 per year

    KYC Analyst with Sign On Bonus of 30K | TaskUs OrtigasGrab this limited-time offer, apply onsite or virtually & get a 30K Sign On Bonus when you join the Financial Technology campaign under selected LOBs*As a first line of defense, this agent position supports the client organization in processing consumer and business KYC verification requests for the...


  • Pasig, Philippines TaskUs Full time

    Chargeback and Dispute Analyst with 30K Sign-On Bonus | TaskUs Ortigas TaskUs Pasig, National Capital Region, Philippines Overview Chargeback and Dispute Analyst role with a 30K sign-on bonus. Join TaskUs as a frontline member for one of the world’s best brands. Responsibilities Learn about the ever-changing world of card processing and online...


  • Pasig, Philippines TaskUs Full time

    Overview Fraud Analyst with 30K Sign-On Bonus | TaskUs Ortigas Join to apply for the Fraud Analyst role at TaskUs. As a first line of defense, this agent position supports the client organization in assessing transaction-level risk types that include fraud, money laundering, terrorist financing, and other general payment concerns. Frontline agents triage,...


  • Pasig, Philippines JobsAvenuePH Full time

    TaskUs Ortigas is Hiring! Join Our Financial Campaigns Today Looking for a rewarding BPO career in Ortigas? TaskUs Ortigas is expanding and we’re looking for Customer Service Representatives (CSRs) for our Financial and FinTech campaigns. If you want a supportive environment, growth opportunities, and a workplace that truly cares about people, this is...


  • Pasig, National Capital Region, Philippines TaskUs Ortigas Pasig Full time ₱192,000 - ₱360,000 per year

    TaskUs Ortigas Pasig is hiring a Full time Call Center Representative role in Ortigas Center, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱16,000 - ₱30,000 per month TaskUs Ortigas is Hiring Join Our Financial Campaigns TodayLooking for a rewarding BPO...


  • Pasig City, Philippines JobsAvenuePH Full time

    TaskUs Ortigas is Hiring! Join Our Financial Campaigns Today Looking for a rewarding BPO career in Ortigas? TaskUs Ortigas is expanding and we’re looking for Customer Service Representatives (CSRs) for our Financial and FinTech campaigns. If you want a supportive environment, growth opportunities, and a workplace that truly cares about people, this is...


  • Pasig, Philippines TaskUs Full time

    .Quality Analyst | Ortigas page is loaded## Quality Analyst | Ortigaslocations: Pasig, NCR, Philippinesposted on: Posted Todaytime left to apply: End Date: December 5, 2025 (30+ days left to apply)job requisition id: R\_2509\_12905****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to...

  • KYC Analyst

    6 days ago


    Pasig, Philippines ShopeePay Full time

    We are seeking a diligent and detail-oriented KYC (Know Your Customer) Analyst to join our team. The ideal candidate will play a critical role in ensuring compliance with regulatory requirements and mitigating risks associated with customer onboarding and transactions. This position requires strong analytical skills, attention to detail, and a commitment to...


  • Pasig, National Capital Region, Philippines IQ-EQ Full time ₱900,000 - ₱1,200,000 per year

    We are hiring a detail-orientedSenior Officer, AML/KYCto join our Compliance team. You will support Anti-Money Laundering (AML) and Know Your Customer (KYC) operations, ensuring adherence to regulatory requirements and internal policies. You will play a key role in safeguarding the organization against financial crime and maintaining a strong compliance...