IT Service Desk Engineer

3 weeks ago


Makati, Philippines Nullspace Robotics PH Full time

Service Desk Engineer Company: Networking Solutions provider in Singapore Work Setup: Onsite / Monday to Friday / 9 am to 6 pm Work Location: Makati Salary: Php 50,000 basic salary + benefits Requirements Has experience working with Linux OS (1-2yrs) Experience in UNIX scripting is a plus Networking experience exposure or CCNA certified is a plus Have prior knowledge and experience in troubleshooting, configuring gateway appliance, or network appliance Resourceful with good analytical skills and ability to perform systematic troubleshooting techniques Good customer handling and communication skills Comfortable in handling customers over the phone Good and clear communication skills (oral and written) Knowledge in PMS is a plus Basic HTML / PHP is a plus Responsibilities Involve in providing customers and partners with in-depth technical assistance in the use of our products and solutions Cooperate with client sales and professional services teams to ensure ongoing customer success and satisfaction Form part of an on-call rotation order to guarantee 24x7x365 support to customers in shifts Participate in the maintenance of support documentations Seniority level Entry level Employment type Full-time Job function Information Technology Industries Education Administration Programs #J-18808-Ljbffr



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