Merchant Onboarding Ops Analyst
12 hours ago
Work set up: Onsite in BGC, Taguig (must be residing near BGC)
Shift Schedule: 40 hours flexible
Requirements
> Bachelor’s degree or equivalent
> At least 3 years of experience in merchant support/business support (finance industry background is preferred) and interested in growing a career as a merchant operations professional and manager
> Excellent verbal and written communication in English and Tagalog
> Familiarity with ZOHO, Zendesk, and other CRM systems
> Robust knowledge and experience in data analysis
> Must be detail and process-oriented, and have experience working with robust SLAs Self-orientation, drive, and ability to communicate clearly and persuasively to customers Comfortable working on Google Suite (Sheet, Docs, Slides, etc) / Microsoft Excel, and analytics
> Previous technical experience (SQL) is a plus
> Reliable/strong internet connection (if needed to work from home)
Benefits:
Local statutory benefits
Company-funded health insurance for employee and immediate family (Includes employee, spouse and/or kids only)
Vacations 20 days
Once off home off setup allowance
Once off headset allowance
Upon successful completion of the probationary period (6 months) and the manager’s approval:
Annual fitness benefit
Annual professional development benefit
International travel benefits
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