IT Technical Support
4 days ago
Job Description * Diagnose and troubleshoot issues related to networks, computer systems, hardware, and software. * Provide technical support to customers for the company’s software products and application systems. * Ensure system issues are resolved efficiently to minimize operational disruptions. * Deliver real-time support via telephone and live chat to customers and internal departments. * Identify and escalate recurring incidents to ensure appropriate long-term solutions are implemented. * Log and track all inquiries and support calls, keeping customers consistently updated on progress and resolutions. * Create and maintain process documentation, procedures, and user-specific materials, including records of resolved issues. * Communicate technical concepts in clear, non-technical language to assist customers in troubleshooting. * Perform other IT-related duties as assigned. Requirements * Bachelor’s degree or equivalent, preferably in Computer Science, Information Technology, or a related field. * Basic knowledge of hardware and software troubleshooting. * Strong verbal and written communication skills. * Team-oriented with the ability to work with minimal supervision. * Willingness to work rotational shifts. * Logical, rational thinker with strong attention to detail. * Willing to be assigned to Marcos Highway, Antipolo City. * Job Types: Full-time, Permanent
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IT Technical Support
6 days ago
Antipolo, Philippines JoyRide Superapp Full timeJob Description * Diagnose and troubleshoot issues related to networks, computer systems, hardware, and software. * Provide technical support to customers for the company’s software products and application systems. * Ensure system issues are resolved efficiently to minimize operational disruptions. * Deliver real-time support via telephone and live chat...
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Technical Support Specialist
2 weeks ago
Antipolo, Philippines Agent Careers Full timeJoin to apply for the Laundry Remote Technical Support role at Agent Careers . Location: Remote (Philippines) Hours: 9 am - 5 pm Pacific Time (flexibility for Central and Eastern coverage) Compensation: USD $1,400–$1,600/month Job Type: Contractor, 40 hrs/week About The Role Our client is seeking a Technical Support Specialist to join their expanding...
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Technical Support Representative I
2 weeks ago
Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per yearFunctional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...
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Technical Specialist
1 week ago
Makati City, National Capital Region, Philippines Service IT+ Inc. Full time ₱400,000 - ₱600,000 per yearJoin ServiceIT+ as a Technical SpecialistKickstart or grow your IT career with a passionate team dedicated to delivering top-tier tech support and solutions.We're looking for highly motivated individuals eager to build their expertise inCybersecurityorIT Service & Asset Management (ITSM/ITAM).What You'll Do:Provide excellent technical support to ServiceIT+...
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Chat-Email Role/Technical Support/Non-Voice
2 weeks ago
Antipolo, Philippines Caldwell Communications Full timeJob Overview We are seeking a highly skilled and motivated individual to fill the Chat-Email Role/Technical Support/Non-Voice position at Caldwell Communications. The successful candidate will be responsible for providing exceptional technical support to our clients via chat and email. Responsibilities Answer chats and provide important...
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Technical Support
3 weeks ago
Quezon City, Philippines IEEE Full timeTechnical Support Specialist (based in South-East Asia) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Position Summary IEEE is seeking a dedicated Technical Support Specialist to support our clients in the National Capital Region. Responsibilities Learn and master...
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Application Support Manager
7 days ago
Antipolo, Philippines JoyRide Superapp Full timeWe are seeking a highly skilled and experienced Application Support Manager to oversee our technical operations and lead our technical support team. This role is pivotal in improving the quality of our operations and spearheading the enhancement of our incident management processes. The ideal candidate will have a strong background in technical operations...
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Mass Hiring for IT Grads
2 weeks ago
Antipolo, Philippines Caldwell Communications Full timeMass Hiring for IT Grads / Technical Support Specialist / 28k 1 week ago Be among the first 25 applicants Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Processes and...
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IT Technical Support
2 weeks ago
Quezon City, Philippines SmartLine Human Resource Services Inc Full timeProvide technical support and assistance to users experiencing hardware and software issues. Diagnose, troubleshoot, and resolve technical problems in a timely manner. Install and configure computer systems and applications for new users. Assist in maintaining inventory of IT equipment and software licenses. Document incidents and resolutions in the help...
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IT Technical Support
3 weeks ago
Quezon City, Philippines Ablaze Marketing Full timeResponsibilities Provide technical support to end-users via phone, email, or in-person. Provide technical support to users, assist in resolving IT-related problems, and maintain documentation of support activities. Troubleshoot hardware and software issues across various platforms. Install and configure computer systems and applications. Maintain IT...