Area Head- Fashion Retail

3 weeks ago

Makati, Philippines Vogue Concepts Inc. Full time

Accountable for driving success in all aspects of Store Operations, including Sales Performance, Merchandise & Inventory Management, Training, and Team Leadership. Implements store operational strategies and standards in close collaboration with Brand Heads.

Sales Performance

  1. Ensures monthly and annual sales targets are met.

  2. Monitors sales growth against previous periods.

  3. Coordinates with stores and brand teams on sales analytics, forecasting, and results.

  4. Builds a strong, customer-focused team to maintain high customer retention.

  5. Oversees sales campaigns such as seasonal sales and product launches.

Retail/Store Operations

  1. Ensures store compliance with company policies and brand standards.

  2. Plans and coordinates new store setups.

  3. Manages customer complaints and resolutions.

  4. Conducts store visits to ensure high-performance and operational efficiency:

    • Metro Manila: bi-weekly visits

    • Stores within 40km: monthly visits

    • Provincial (plane travel): every two months or per approved schedule

    • Weekly virtual visits for all stores via MS Teams

  5. Inspects store equipment and coordinates necessary repairs and maintenance.

  6. Reviews CCTV footage for each assigned store.

  7. Monitors store audits for petty cash, gift certificates, invoices, sales reports, and stockroom organization.

  8. Ensures compliance with permits, visual merchandising, grooming, safety, and cleanliness standards.

Merchandise & Inventory Management

  1. Oversees quarterly inventory to prevent losses.

  2. Tracks stock movement and ensures adherence to process.

  3. Evaluates loss prevention practices.

  4. Reviews paper bag inventory.

Administrative

  1. Reviews daily sales, incentives, supply requests, end-of-day reports, and KPIs.

  2. Prepares monthly reports on performance, training, manpower, and promotions.

  3. Performs other tasks as assigned.

Training & People Management

  1. Trains new store heads on operational procedures.

  2. Organizes participation in training programs.

  3. Assesses development needs for store teams.

  4. Participates in management meetings.

  5. Provides feedback to foster a high-performance culture.

Minimum Requirements

  • Strong business and commercial sense; able to formulate positioning and growth strategies and analyze performance for forwarding directions

  • Must have good business acumen

  • Must have at least 4 to 5 years (s) of relevant working experience in Management

  • Must have at least 2 years (s) of relevant working experience in handling Retail Sales & Store Operations

  • Bachelor's Degree in Sales and Marketing or Business Management or its equivalent

  • With sound leadership qualities

  • Can withstand pressure and willing to work long hours

  • Good communication skills, both in verbal and written forms

  • Strong analytical and decision-making skills

  • Depending on the qualifications, the candidate/s may be considered for either Assistant Sales and Operations Manager or Operations Manager position

  • Applicants must be willing to work in Don Chino Roces, Makati City

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