Ecommerce Specialist

4 days ago

Cagayan de Oro, Philippines Bloop LLC Full time

Company Description

Bloop℠ is a creative staffing agency that values engaging conversations with industry leaders. We bring together a hub of unique individuals to create impactful results. Our dedicated and passionate team thrives on bold and truthful marketing practices, striving to help brands and companies discover their extraordinary potential. As strategists, we transform insights into actionable outcomes and ideas into powerful solutions.

Role Description

This full-time role of an E-commerce Specialist (with an eBay Focus) at Bloop LLC is a hybrid position, based in Cagayan De Oro City, allowing for some work from home. The E-commerce Specialist will manage eBay accounts, analyze sales data, optimize listings, handle customer service inquiries, and develop strategies to increase revenue. They will ensure product listings are accurate and updated, monitor market trends, and work closely with the sales team to implement effective e-commerce practices.

WHAT YOU WILL BE DOING

This role is all about driving sales through the eBay platform — from listing setup to customer experience, and everything in between.

  • Create, manage, and optimize product listings that are accurate, attractive, and keyword-rich
  • Research pricing and competition to ensure our listings stay competitive and profitable
  • Handle day-to-day operations of our eBay store: order processing, returns, and customer communication
  • Track performance — monitor sales trends, conversion rates, and customer feedback to improve listings
  • Coordinate with inventory and fulfillment teams to ensure stock levels are accurate
  • Stay up to date on eBay policies, trends, and selling tools
  • Assist with promotional strategies, pricing changes, and marketing efforts
  • Maintain excellent seller ratings by providing top-notch customer service
WHO WE\'RE LOOKING FOR

You’re a self-starter with a strong grasp of eBay as a selling platform and a knack for turning browsers into buyers. You thrive in a fast-paced e-commerce environment, and you’re always looking for ways to improve performance.

  • At least 1 year of experience managing or supporting eBay or other marketplace accounts
  • Proven success in creating and optimizing listings for sales and visibility
  • Strong understanding of eBay SEO, categories, item specifics, and best practices
  • Experience with order management, fulfillment, returns, and customer support
  • Comfortable using eBay tools like Seller Hub and Terapeak
  • Great communication skills — written, verbal, and customer-focused
  • Data-driven mindset — you know your way around reports and analytics
  • Bonus if you’ve worked with inventory systems, shipping tools, or product photography/editing
YOUR TOOLBOX
  • eBay Seller Hub, Terapeak
  • Excel or Google Sheets (for managing data, pricing, and performance tracking)
  • Experience with shipping/fulfillment tools (ShipStation, etc.) is a plus
  • Basic photo editing (Photoshop, Canva, or similar) is a bonus
  • Familiarity with cross-platform selling (Amazon, Shopify, etc.) is great, but not required
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