Customer Support Specialist

2 weeks ago

Metro Manila Philippines Monee Full time

Overview Monee National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Monee is a part of Sea Group, a leading global consumer internet company. Monee’s mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee’s offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are available in seven markets across Southeast Asia and Taiwan under various brands, including ShopeePay, SPayLater, and other brands. Responsibilities Address and resolve escalated customer complaints, issues, and disputes effectively and efficiently Investigate complaints and collaborate with different teams to facilitate their resolution Handle special tasks to resolve customer queries promptly and effectively Summarize and report reasons for escalations to the operations team, analyze root causes, and recommend actions to prevent similar issues in the future Contribute to the team's efforts by accomplishing related tasks and providing support when needed Qualifications At least 1-2 years experience in customer service and complaint management experience, preferably experience in financial services Must have good time management skills to handle assigned cases Excellent communication (verbal and written) and interpersonal skills Problem-solving and decision-making skills Willing to work in Mandaluyong City, Ortigas, and available for weekend shifts Details Seniority level: Associate Employment type: Full-time Job function: Customer Service Location: National Capital Region, Philippines (Mandaluyong City, Ortigas) and surrounding areas #J-18808-Ljbffr

  • Customer Support Specialist

    6 days ago

    , Metro Manila, Philippines SMS Global Technologies Inc. Full time

    Join Our Dynamic Medical Solutions Team as Customer Support Specialist! SMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional...

  • Specialist 1, Customer Support

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Specialist 1 Customer Support jobs in Manila Posted today Job Description Position Summary As a Quant Feeds & Platform Specialist, you thoroughly understand our clients' and prospective clients' requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical...

  • Customer Support Advocate

    2 weeks ago

    Philippines Peak Support Full time ₱150,000 - ₱250,000 per year

    :Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...

  • Customer Support Specialist I

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Explore numerous call center job opportunities. These roles often involve handling customer inquiries, providing support, and resolving issues through phone, email, or chat. Call center positions are available across various industries, offering a chance to develop communication and problem-solving skills. Job seekers can find diverse roles, from entry-level...

  • Customer Support Specialist

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Customer Support Specialist – Walk jobs in Taguig Posted today Job Description We Are Hiring: Customer Care Support Qualifications Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type : Full-time Benefits Life insurance #J-18808-Ljbffr

  • Customer Support Specialist

    1 week ago

    Ortigas, Metro Manila, Philippines SMS Global Technologies Inc. Full time ₱900,000 - ₱1,200,000 per year

    Join Our Dynamic Medical Solutions Team as Customer Support SpecialistSMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional customer...

  • Customer Support Specialist

    5 days ago

    Philippines Cyberbit Full time $104,000 - $130,878 per year

    Cyberbit is the world's leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That's because it isCyberbit deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks...

  • Technical And Customer Support Specialist

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Technical And Customer Support Specialist jobs... Posted today Technical And Customer Support Specialist We are looking for a Technical Support Representative II / Database Operations Support to join our growing team. This role requires a balance of technical troubleshooting and database operations expertise, supporting both internal teams and global...

  • Customer Support Specialist

    5 days ago

    Manila, National Capital Region, Philippines DealHub Full time ₱600,000 - ₱1,200,000 per year

    DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...

  • Customer Support Specialist

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    San Juan, La Union ₱ - ₱ Y Public Safety Mutual Benefit Fund, Inc. (PSMBFI) Posted today Job Description Duties and Responsibilities Assists members in their various transactions with PSMBFI Handles general members' inquiries from different platforms (website, social media, email, text, call, walk-in, etc) Responds to incoming communications and...