Supplier & Order Support Specialist - Call Center

4 weeks ago


Cebu City, Philippines Viventis Search Asia Full time

Overview

We are seeking reliable and detail-oriented Supplier Coordinators to handle daily order processing (regular and bulk) while ensuring maximum supplier performance. This role is crucial in maintaining accurate records, strengthening supplier relationships, and driving Amazon sales growth.

Responsibilities
  • Process all order-related tasks promptly to maintain stable Amazon account performance.
  • Coordinate with suppliers and internal teams to ensure on-time shipment, delivery, and sales.
  • Audit invoices to verify profitability and prevent discrepancies.
  • Collect and analyze data on supplier discount programs.
  • Collaborate with managers and teams to develop strategies that maximize supplier sales and profitability.
  • Analyze sales patterns and supplier performance to address underperformance.
Qualifications
  • Excellent English communication skills (verbal and written).
  • Strong ability to build rapport with American clients.
  • Above-average data entry accuracy and speed.
  • Proficiency in MS Office applications.
  • Strong analytical and problem-solving skills.
  • High attention to detail.
  • Willing to work on a night shift schedule.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Supply Chain, Analyst, and Accounting/Auditing
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