SALES OPERATIONS SPECIALIST

2 weeks ago

Makati, Philippines KMC Solutions Full time

SALES OPERATIONS SPECIALIST (HEALTHCARE EXP REQUIRED) The Sales Operations Specialist (HYBRID, NIGHT SHIFT) will be responsible for ensuring that sales-related activities are executed efficiently and effectively. Qualifications Willing to work in a hybrid & night shift set-up. Healthcare experience REQUIRED (BPO, Pharmaceutical, RCM, etc.). At least 3 years of experience as a Sales Operations Specialist. Experience with market research and contributions to the development of sales playbooks. Managing difficult or emotional client situations, responding promptly to client needs, and soliciting client feedback to improve service. Bachelor's degree in marketing, commerce, business administration, or healthcare. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Experience with Salesforce.com or other CRM software. Essential Duties and Responsibilities Supporting the sales team in achieving their goals by managing and coordinating aspects of the sales process. Managing the sales pipeline and ensuring that all opportunities are tracked and followed up on in a timely manner. Coordinating sales meetings and conference calls, preparing sales presentations, and providing administrative support to the sales team. Conducting research on potential clients and competitors, and providing insights to the sales team to help them develop effective sales strategies. Providing excellent customer service to internal and external stakeholders and responding to their inquiries in a timely and professional manner. Managing the sales database and ensuring that all data is accurate and up-to-date so that sales reports and dashboards track performance accurately. Assisting sales and marketing with sales presentations and materials preparation. Developing and maintaining a filing system for managing sales databases and updating sales records. Collaborating with marketing, proposals, and finance teams on sales-related tasks. Seniority level Associate Employment type Full-time Job function Administrative, Marketing, and Sales Industries: Health and Human Services, Telephone Call Centers #J-18808-Ljbffr

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